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Pharmacy Technician

ATTN: Applicant must know PrimeRx and PrimePOS. Hourly wage is determined by experience.

Position Summary

The Pharmacy Technician supports the Pharmacist in all daily pharmacy operations, ensuring accurate prescription processing, exceptional customer service, and smooth workflow in a small, neighborhood-focused environment. This role requires strong attention to detail, reliability, and comfort working closely with both customers and a small team.

Key ResponsibilitiesPrescription Processing & Dispensing

Receive, enter, and update prescriptions in the pharmacy system.
Print labels and prepare medications for pharmacist verification.
Count, measure, package, and label medications under pharmacist supervision.
Assist the pharmacist with refill requests, prior authorizations, and prescription transfers.
Maintain accuracy and compliance with New York State pharmacy regulations.

Customer Service & Front-of-Store Support

Greet customers, answer phone calls, and handle general inquiries.
Assist customers with OTC (over-the-counter) product selection and recommendations within permitted scope.
Process sales transactions, insurance claims, and co-pays.
Build friendly, long-term relationships with community customers.

Inventory & Stock Management

Receive, unpack, and verify medication and supply orders.
Restock shelves, rotate inventory, and monitor expiration dates.
Communicate shortages or out-of-stock items to the pharmacist/owner.
Maintain a clean, organized workspace typical of a small community shop.

Administrative Duties

Maintain patient records with confidentiality (HIPAA compliance).
Manage insurance rejections and troubleshoot billing issues.
Assist the pharmacist in maintaining logs, reports, and compliance documentation.
Help with small-shop tasks (e.g., tidying, organizing front shelves).

Work Environment