Pharmacy Technician 2 Relief (Med History/Prior Authorization Technician)

Department Overview:

The purpose of this position is to provide support to OHSU outpatient pharmacy specialty services and the

Knight Cancer medical/surgical oncology pharmacy program. Responsibilities include prescription prior

authorization and approval, prescription dispensing, medication histories, patient outreach and medication

assistance. The individual is required to have extensive knowledge of third-party processing, EpicCare and

Epic Willow. This position will primarily work on VPV floors 3-7 but may be asked to work in an OHSU

outpatient pharmacy when other team members are on leave.

Relief employees must be available to work at least four (4) days per pay period as determined according to the department needs

Function/Duties of Position:

• Assists in all technical support activities relating to prior authorization requests and approvals.
• In-charge of obtaining medication history of admitted patients age 65 and older and comprehensive understanding of medication reconciliation process.
• Supports OHSU outpatient pharmacy program through activities such as prescription dispensing, patient outreach, specialty pharmacy enrollment, and refill reminders.
• Provides medication assistance support to OHSU patients. Assists pharmacists in non-clinical activities, e.g. maintenance of Medication Assistance Program patient information. Receives and maintains medication assistance inventory.
• Interacts with other health care team members and patients and displays a high level of customer service commitment
• Triages incoming phone calls from pharmacy staff, patients, and providers
• Understands billing systems (both internal and external third party) and prescription processing

Required Qualifications:

• High School Diploma, active State of Oregon Pharmacy Technician License AND
• 1 year of pharmacy work experience, or equivalent additional education; AND
• Certification from the national Pharmacy Technician Certification Board or National Health career Association. Certification must be maintained.

Job Related Knowledge, Skills and Abilities (Competencies):

• Must possess computer keyboarding skills.
• Ability to read and understand medical-related terms.
• Ability to perform basic pharmaceutical mathematics calculations.
• Ability to establish priorities in workflow.
• Good interpersonal communication skills.
• Ability to work under supervision of diverse Pharmacists
• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications:

• Formal pharmacy technician training program
• Inpatient and outpatient hospital pharmacy experience.
• Medical and scientific nomenclature

Additional Details:

The individual will experience competing demands on their time from clinic staff and/or patients and will need to effectively multi-task. Must be able to perform well within a team environment and work in a collaborative and cooperative manner. Must be able to deliver a consistently high level of customer service. Ability to stand/walk for 6-8 continuous hours per day. Additionally, this candidate will need to function for long periods of time using a computer terminal. Must be able to work effectively with minimal direct supervision.

Why apply to OHSU?: We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu