Pharmacy Technician - Ambulatory, Adherence Packaging

*This position is eligible for a sign-on bonus of up to $2,500*

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

The Pharmacy Technician – Ambulatory, Adherence Packaging supports a high-volume pharmacy operation focused on improving medication adherence through specialized packaging and proactive patient outreach. Following an initial training period, this hybrid role offers a primarily remote schedule, with most work conducted via phone in a fast-paced environment handling approximately 1,300 prescriptions per day. Responsibilities include case management support, managing a high volume of outbound and inbound calls, coordinating medication deliveries, and assisting patients with questions related to medications and insurance, including Medicare Part B. This role plays a meaningful part in supporting complex patient populations, including transplant patients, and contributes directly to improved health outcomes. The team fosters a supportive, patient-centered culture and is known for going above and beyond for both patients and caregivers.

A caregiver in this position works Monday through Friday from with rotations starting from 7:00am to 6:00pm . No weekends, holidays or on-call requirements. The potential for overtime is available.

A caregiver who excels in this role will:

• Provide distributive pharmacy services, assistance and support for the pharmacist in an ambulatory/outpatient setting.
• Prepare prescription orders for dispensing to patients.
• Maintain inventory for the outpatient pharmacy.
• Assist with extemporaneous compounding of prescriptions and bulk compounding of prescriptions and over the counter items.
• Operate the point-of-sale cash register system.
• Monitor and act on reorder points, restock prescription and non-prescription area and remove expiring products.
• Provide multi-pharmacy support in assigned areas as needed.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED
• Ability to perform algebraic calculations necessary for the preparation of extemporaneous compounds

Must meet all of the following license and certification combination requirements at the time of application:

• Must hold an active registration as a Registered Pharmacy Technician through the Ohio Board of Pharmacy (OBOP)

• Please note: A status as a Pharmacy Technician Trainee with OBOP does not qualify for this role. However, please visit the apprenticeship program to express interest: https://talentcommunity.clevelandclinic.org/campaign/apprentiship-programs/

• It is required, within 18 months from the date of hire: Must obtain a national certification as a Certified Pharmacy Technician (CPhT) certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA) AND Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy

Preferred qualifications for the ideal future caregiver include:

• Six months of hospital experience
• Prior outpatient experience