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Depending on the state in which you work, national certification may be required. If you are not currently certified as a technician, training on the job will be provided in addition to access to training materials to help you prepare for the national certification exam.
Job Title:
Pharmacy Technician
Reports to:
Chief Pharmacist, Staff Pharmacist
Status:
Non-Exempt
Summary
The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.
Essential Duties And Responsibilities
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Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store
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Learn Lewis Drug policies and procedures and perform them daily
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Establish and maintain good relationships with physicians and other healthcare providers
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Answer patient questions and troubleshoot and/or resolve them promptly
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Answer phone calls promptly and in a polite manner
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Assist in all customer service situations and finish customer transactions using the register
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Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently
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Maintain the confidentiality of patients’ private medical information according to the HIPAA Act
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Process new and refill prescriptions within scope of practice
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Prepare paperwork and compile medications for delivery and mail out orders when needed
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Manage and serve drive-thru patients in an efficient manner (if applicable)
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Report any medication error to proper personnel
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Ability to log into a variety of software systems to perform daily technician functions
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Perform daily maintenance of automated devices within the pharmacy
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Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations
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Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
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Perform additional duties as assigned by the Chief Pharmacist/Pharmacist
Additional Requirements
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Ability to learn basic drug terminology
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Ability to learn differences between brand and generic drugs
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Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
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Ability to multi-task and pay attention to detail
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Work effectively as part of a team to support the entire pharmacy, as well as individually
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Possess good organizational and time-management skills
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Ability to communicate effectively, both verbally and in writing
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Learn new software systems and type (data entry) accurately and efficiently
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Dependable in attendance and job performance
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Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members
Education, Experience, And Licensure
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State of Iowa Requirements
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Register with the state Board of Pharmacy (BOP)
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Must be at least 16 years old
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Must be registered prior to the first day worked
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Become a nationally certified pharmacy technician within 1 year of BOP registration
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Pharmacy Technician Certification Board (PTCB) certification is recommended
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State of Minnesota Requirements
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Register with the state Board of Pharmacy (BOP)
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Must be 18 and have a high school diploma or GED
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Must be registered prior to the first day worked
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Must complete BOP approved Lewis training within 1 year of BOP registration
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State of South Dakota Requirements
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Register with the state Board of Pharmacy
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Must be at least 16 years old
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Must be registered within 30 days of employment
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Additional considerations that apply to all states:
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Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required
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Complete yearly CE requirements to maintain active license or as required per state
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Additional pharmacy technician credentials/endorsements encouraged but not required
Physical Requirements
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Must be able to stand for long periods of time and move quickly from one workstation to another
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Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)
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Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
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Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs constantly
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Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
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Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision
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Must have ability to communicate verbally with staff and patients
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Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.)
Benefits (Full-time Employees)
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Medical, dental, and vision insurance
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HSA, FSA, LPFSA options
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Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection
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Employee discount
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Retirement savings (401k)
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Paid Time Off (PTO)
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Paid volunteer time
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Company paid short term disability
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Company paid life insurance
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Discounted logowear
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Employee Assistance Program
Benefits (Part-time Employees)
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Employee discount
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Retirement savings (401k)
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Paid Time Off (PTO)
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Discounted logowear
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Employee Assistance Program