Pharmacy Technician (Trainee)

• Purpose: This policy describes the job description and qualifications of the Pharmacy Technician Trainee.
• Scope: This policy applies to all personnel and potential applicants applying for the position of Pharmacy Technician Trainee.
• Definitions:

Pharmacy Tech Trainee: Supports the Pharmacist-in-Charge (PIC), Staff Pharmacists, and Administrative Personnel by performing prescription data entry, maintaining customer profiles, completing sales at the drive-thru window and inside POS, helping with OTC needs, maintaining the cleanliness and organization of the pharmacy and ensuring that customers receive their completed orders in a timely and accurate manner.

• Policy: The Pharmacy Tech Trainee must meet the following requirements:
• Duties and Responsibilities: Specific duties will include, but not be limited to:
• Accessing, inputting, and retrieving information through the Pharmacy’s computer network to maintain accurate records
• Creating accurate prescription labels
• Obtaining refill authorizations from prescribers
• Processing and preparing third-party insurance claims
• Communicating with physicians, patients, and third parties, such as insurers
• Maintaining accurate patient/ client profiles

• Providing completed orders to customers
• Ringing up sales
• Directing customer calls to the appropriate personnel
• Stocking shelves
• Maintaining and cleaning equipment, work areas, and shelves
• Accepting prescriptions to be filled and ensuring that the pharmacist has the data necessary to fill the orders
• Performing other clerical tasks as needed
• Greeting and assisting customers
• Recordkeeping related to inventories, receipts, purchases, and deliveries
• Preparing prescription labels
• Processing medical insurance claims and collecting co-payments
• Packaging and labeling products under the supervision of a pharmacist
• Restocking shelves
• Unpacking and organizing incoming merchandise, including sorting items that require special handling
• Checking for outdated medications and notifying pharmacists of low inventories
• Working as a team and communicating clearly
• Helping customers locate over-the-counter products
• Handling customer problems/ concerns in a calm manner and referring them to the pharmacist accordingly
• Notifying the pharmacist of any problems or malfunctions
• Checking refrigerator and freezer temperatures
• Properly processing pseudoephedrine sales
• Promoting teamwork
• Providing professional services
• Skills and Specifications:
• Ability to act as a team player
• Organizational and time management skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Excellent oral and written communication skills
• Excellent customer service skills
• Computer skills as necessary to operate Pharmacy management software and other necessary programs
• Punctuality
• Knowledge of basic math
• Telephone skills
• Self-motivated
• Education and Qualifications:
• High school diploma or equivalency
• Must be at least 18 years of age
• Ability to work a flexible schedule, including weekends
• Ability to communicate effectively with customers and employees
• Ability to stand for long periods of time
• Ability to sit for intermittent periods of time
• Ability to bend, reach, climb, and squat frequently
• Ability to type and operate a computer
• Ability to speak on the telephone
• Ability to lift, push, or pull a minimum of 40 lbs.
• Ability to read, write, speak, and understand English

Job Type: Full-time

Pay: $14.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person