Job Description:

Title: Special Projects Manager

Classification: Exempt

Reports to: System-wide Director

Salary: $60,000/yr

Scope of Position

This role will provide direct supervision of the Case Managers, Project Specialists, and Workforce Development Specialists in the System-Wide Services Team. The Manager will receive directives on any newly designated special projects and initiatives through Philadelphia Works. The Manager is responsible for collaborating with funders, stakeholders, and customers to understand the vision and objectives of each project. The Manager will help logistically coordinate all assigned projects using project management tools and methods, to ensure that all reporting and summaries are readily available. This position requires travel and non-traditional hours as projects demand. The candidate must be flexible and able to work under pressure. They should also be comfortable managing last-minute changes.

Essential Functions

• Represent the PA CareerLink® in planning designated cohorts and projects to support city initiatives; assist with start-up and recruitment planning as assigned

• Liaise with funder, employer, and other partner stakeholders to identify and define project scopes, objectives, and ensure that clients’ needs are met as the project evolves

• Assign each project to a Project Specialist and support the creation of a project management tracking tool that maps out project overview and scope, objectives and goals, project requirements, timeline, stakeholders, action items, deliverables, resources, and data to be reported out on

• Responsible for data tracking of every service provided and utilization of the state system of record, CWDS, as well as the team-wide reporting platform. Data capture is a daily responsibility.

• Develop project plans that align with the scope and expectations of the project to help monitor project progress

• Monitor project progress and proactively address any changes in the project plan

• Ensure all projects are enrolled in the Labor Exchange and/or WIOA program if required

• Collaborate with the Performance Data Manager to ensure data accuracy of each project

• Conduct monthly file audits to PIRL guidelines found in CWDS to ensure files are compliant with the programming assigned

• Serve as a backup and support to each Project Specialist and their roles

• Responsible for maintaining the project management tool and data to be reported within that tool

• Report any constraints encountered during the project implementation

• Collaborate with the OJT Coordinator on case management for On-the-job training caseloads

• Organizing, attending, and participating in stakeholder meetings

• Responsible for summarizing data into cumulative reporting on total impact, as well as offering reports and summaries for each project

• Implement project management skills, tools, and methods in all aspects of work

• When appropriate, investigate the feasibility of proposed programs; explore interests, options, success of similar programs, applicable regulations; report findings and make recommendations to the System-Wide Director

• Demonstrate a fluid approach to work and actively be part of continuous improvement

• Complete leadership tasks such as interviews, performance reviews, and feedback sessions

• Conduct weekly check-ins and plan reviews with Case Managers, Project Specialists, and Workforce Development Specialists

• Submit monthly reports to the System-Wide director on all projects

• Other opportunities as available

Education and Experience Requirements

• Human Services and/or Project Management background required
• Able to communicate with PhilaWorks leadership
• BA degree or equivalent experience preferred
• Must be able to work independently with little or no supervision

• Demonstrate a fluid approach to work and actively be part of continuous improvement

• Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude
• Excellent knowledge of the Philadelphia region is preferred
• Strong interpersonal and servant leadership skills required
• Strong knowledge of Microsoft Office products
• Comfortable with local travel
• Excellent writing and proofreading skills

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.