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Phlebotomist

LifeWorks Wellness Center is seeking a compassionate, detail-oriented Phlebotomist / Laboratory Technician to join our patient-focused clinical team. This position plays a vital role in ensuring accurate, timely laboratory testing and exceptional patient care. The ideal candidate will be skilled in phlebotomy, patient instruction, and specimen handling, while maintaining a calm, empathetic presence with patients.

Who we are:
LifeWorks Wellness Center is Florida’s leading integrative, natural health clinic. We are proud to provide patients with alternative medical doctors who treat a wide range of chronic health conditions, naturally. People travel from all over the world to see our doctors and receive our holistic treatment programs.

Key Responsibilities

Manage the daily lab schedule to ensure patients experience no delays in testing or specimen collection.
Collect and process blood, urine, stool, and saliva samples following established protocols.
Provide clear, supportive instructions to patients on how to properly collect and submit at-home test kits.
Verify that all patient lab orders and payments are complete prior to testing.
Package and ship specimens to designated laboratories following all safety and mailing guidelines.
Track all lab samples to confirm timely delivery, receipt, and analysis by outside laboratories.
Maintain accurate records of all patient interactions, tests, and specimen shipments in the EMR system.
Monitor and maintain inventory to ensure test kits and supplies are adequately stocked and within expiration.
Adhere to infection control standards, following daily cleaning and sterilization protocols.
Report patient emergencies or concerning indicators immediately to the Practitioner’s Assistant.
Maintain patient confidentiality and comply with all practice policies and health regulations.

Qualifications

Phlebotomy certification and proven experience performing venipuncture required.
Minimum of 2 years of phlebotomy experience.
Knowledge of basic medical and laboratory terminology.
Strong attention to detail, accuracy, and ability to follow protocols.
Compassionate and patient-focused, with the ability to provide emotional support to those experiencing illness.

Education and Experience:

High School Diploma or GED required.
Minimum of 2 years experience in healthcare or lab setting.
Excellent communication and patient service skills.
Proficient in EMR, Word, and Excel; typing speed of 40 WPM.

Language Skills:

Must speak English. Must have excellent communication skills, making patients feel comfortable and at ease.

Physical Demands of Position:

Ability to stand for extended periods (up to 7 hours per shift) while performing specimen collection and preparation.
Frequent handling of patient specimens and laboratory materials (including blood, urine, stool, and saliva).
Regular use of computers for data entry and lab tracking.