Physiotherapist TL (Medanta Homecare)

Role : Physiotherapy TL – Homecare & Clinic, Gurgaon

Location : Gurgaon

Department : Homecare Medanta

Key Responsibilities:

• Manage daily operations of homecare and clinic physiotherapy services
• Plan and Mange rosters, shifts, leave planning, and replacements
• Ensure optimal therapist utilization and service continuity
• Handle patient, therapist, and doctor escalations
• Coordinate with OCC, billing, sales, and operations teams
• Meet, coordinate, and act as the key liaison with hospital doctors and clinical staff for patient discussions, therapy planning, referrals, and treatment alignment
• Ensure adherence to clinical protocols, documentation, and quality standards
• Conduct clinic and field visits to monitor service quality and therapist performance
• Ensure compliance with clinical SOPs and safety guidelines
• Support internal audits, clinical reviews, and compliance checks
• Prepare and share regular MIS and reports on operations, utilization, escalations, and performance
• Support onboarding, training, and performance monitoring of physiotherapy staff
• Ensuring Physiotherapy Documentation compliance

Eligibility & Experience:

• BPT – Mandatory | MPT – Preferred
• 7–10 years of experience in hospital and/or homecare physiotherapy
• Strong Clinical judgement
• Prior experience in team handling is preferred
• Ability to work with multidisciplinary clinical teams