Pilot Inside Sales: Chronic Care Management

Opening Statement

ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.

Position Overview:
We are seeking a motivated Pilot Inside Sales Representative to support the growth of our Chronic Care Management (CCM) program in Ocala, Florida. This role blends healthcare knowledge with sales and patient engagement. The ideal candidate will work directly with physician offices, identify eligible patients within EMR systems, educate patients about the CCM program, and enroll them into the program.

This position requires strong relationship-building skills with clinical staff, the ability to navigate medical records, and the confidence to communicate with patients about their care and program benefits.

Key Responsibilities:

• Work on-site 3–4 days per week at referring physician offices to support CCM program growth.
• Access and review electronic medical records (EMR) to identify patients eligible for Chronic Care Management services.
• Collaborate with physicians, nurses, and office staff to coordinate patient outreach and enrollment.
• Contact eligible patients by phone to educate them on the benefits of the CCM program and enroll them.
• Build trust with patients and help them understand how CCM supports better health outcomes.
• Coordinate onboarding of enrolled patients and ensure proper documentation.
• Deliver medical devices to patients’ homes when applicable and provide basic usage education.
• Maintain accurate records of patient outreach, enrollments, and follow-ups.
• Serve as a liaison between the physician office, patients, and the care management team.
• Track activity and performance metrics related to patient identification, outreach, and conversions.

Qualifications:

• Experience in medical sales, healthcare outreach, patient coordination, or inside sales preferred.
• Familiarity with EMR systems and basic medical terminology.
• Strong communication and interpersonal skills with the ability to build rapport with patients and healthcare professionals.
• Highly organized with strong attention to detail.
• Self-motivated and comfortable working independently within provider offices.
• Valid driver’s license and reliable transportation required for patient visits and device delivery.

Preferred Experience:

• Experience with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), or care coordination programs.
• Healthcare sales, medical device sales, or patient engagement roles.

The following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

• Ability to sit at a computer terminal for an extended period.

• Moderate noise (i.e., phone calls, online meetings, computer audio)

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.

• Specific vision abilities required by this job include close vision requirements due to computer work.

• Regular, predictable attendance is required.

• Must be able to communicate clearly and professionally in both verbal and written formats.

• Must be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing people@romtech.com.