Job Purpose:
The Planning & Project Management Manager is responsible for overseeing project planning, scheduling, cost control, and client relationship management for comapny's infrastructure, civil engineering, and oil & gas pipeline projects. This role ensures that all projects are planned and executed efficiently, within budget, and on schedule, while maintaining a high level of client satisfaction. The Planning & Project Management Manager coordinates closely with the Operations department to align project execution with strategic objectives and operational capabilities.
Key Responsibilities:
1. Project Planning and Scheduling:
Comprehensive Project Planning:
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Develop detailed project plans that outline timelines, resources, and milestones for infrastructure, civil engineering, and oil & gas projects.
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Ensure that project schedules are realistic and achievable, aligning with both client requirements and internal capabilities.
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Implement advanced project management tools and techniques (e.g., critical path analysis, resource leveling) to improve planning accuracy.
Resource Allocation:
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Coordinate with the Operations Manager to allocate resources (personnel, equipment, materials) effectively across all projects.
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Monitor resource usage to ensure that projects stay on track and within budget.
Project Schedule Optimization:
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Continuously review and optimize project schedules, making adjustments as needed to accommodate changing conditions, client requests, or unforeseen delays.
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Ensure that all project activities are integrated and that dependencies between tasks are managed effectively.
2. Client Relationship and Stakeholder Management:
Client Engagement:
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Serve as the primary point of contact for clients regarding project timelines, deliverables, and any issues that arise.
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Ensure clear and transparent communication with clients throughout the project lifecycle, from planning to execution and completion.
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Manage client expectations and resolve any concerns or issues promptly to maintain high levels of client satisfaction.
Stakeholder Coordination:
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Facilitate communication between internal departments (Operations, Finance, Procurement) and external stakeholders (clients, regulators, subcontractors) to ensure alignment and transparency.
Customer Care:
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Oversee the Customer Care Lead to ensure that client feedback is gathered, analyzed, and incorporated into project planning and execution.
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Implement strategies to improve client satisfaction and enhance the overall customer experience.
3. Project Cost and Schedule Control:
Budget Development and Monitoring:
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Collaborate with the Finance department to develop accurate project budgets based on resource estimates and project plans.
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Implement robust cost control measures, including regular cost reporting, variance analysis, and proactive cost optimization strategies.
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Ensure that projects stay within budget, identifying cost-saving opportunities and addressing cost overruns promptly.
Schedule Control:
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Monitor project progress against established schedules and take corrective actions to prevent or mitigate delays.
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Ensure that any changes to the project scope are managed effectively through change control processes, ensuring minimal impact on schedule and budget.
4. Leadership and Team Management:
Team Leadership:
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Lead and mentor the Planning & Project Management team, including the Project Management Lead, QS Lead, and Customer Care Lead.
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Foster a culture of accountability, collaboration, and continuous improvement within the department.
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Conduct regular team meetings to evaluate project progress, address challenges, and ensure alignment with organizational goals.
Performance Management:
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Establish and monitor key performance indicators (KPIs) for the planning and project management team.
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Implement performance management systems to track the progress of individual projects and team members, identifying areas for improvement and providing feedback.
5. Risk Management and Compliance:
Risk Identification and Mitigation:
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Identify potential risks related to project timelines, budgets, and resource availability, and develop mitigation strategies.
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Ensure that all project risks are documented and addressed proactively to minimize their impact on project delivery.
Regulatory and Contractual Compliance:
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Ensure that all projects comply with local and international regulations, as well as contractual obligations.
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Collaborate with the Procurement & Contracts department to ensure that contract terms are adhered to and that any contract changes are managed effectively.
6. Quality Control and Reporting:
Quality Assurance:
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Work closely with the QA/QC department to ensure that all projects meet the required standards of quality and safety.
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Implement quality control measures into the project planning process to ensure that designs, materials, and construction methods meet client expectations.
Reporting:
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Prepare and present weekly and monthly project reports to the Deputy General Manager on project status, risks, budget adherence, and resource utilization.
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Develop and maintain project dashboards to provide visibility into project timelines, milestones, and KPIs.
Education:
- Bachelor's degree in Civil Engineering, Construction Management, or a related field.
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Master’s degree in Project Management or Business Administration (MBA) is a plus.
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PMP (Project Management Professional) or PRINCE2 certification is preferred.
Experience:
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10+ years of experience in project management or planning roles, preferably within civil infrastructure, oil & gas, or construction sectors.
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Extensive experience managing large-scale projects with a focus on planning, scheduling, and cost control.
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Proven track record of managing client relationships and delivering projects on time and within budget.
Skills:
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Excellent project management skills, including proficiency in project management software (e.g., Primavera, MS Project).
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Strong leadership and team management abilities.
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Exceptional communication and negotiation skills, with the ability to manage relationships with clients, subcontractors, and internal teams.
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Strong analytical skills, with the ability to manage budgets, track performance, and optimize project costs.
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Ability to identify and mitigate project risks effectively.
Career Path and Development Opportunities:
Promotion Opportunities:
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Potential promotion to Deputy General Manager or other senior management roles.
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Opportunities to take on larger, more complex projects or oversee project management functions across multiple regions.
Professional Development:
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Opportunities to participate in executive leadership programs and project management certifications (e.g., PMP, PRINCE2).
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Attendance at industry conferences to stay current with the latest project management methodologies and best practices.