Planning Specialist

Natural Clinic is a leading medical tourism company with over 10 years of experience in providing exceptional healthcare services. We specialize in plastic surgeries, dental treatments, and hair transplants, working with a team of highly experienced doctors and dentists. We take pride in offering personalized care to international patients, ensuring they have a seamless experience throughout their journey with us.

Natural clinic is seeking a talented Planning Specialist who will join our dynamic and international team in Istanbul.

Qualification:

Proficiency in MS Office applications

- Good in communication skills,

- Good listener and explains clearly with confidence and friendliness,

- Oral and written communication skills in English, Arabic and Turkish

- Complete tasks in a timely and accurate manner

- Bachelor degree in business and management or related field

- Analytical thinker and prone to teamwork, High communication skills

Job description:

- Provide the necessary coordination for incoming customer orders to be produced on time, completely and in accordance with all legal and company requirements,

- Organizing the customer data entered by the customer service staff, arranging them accurately, and ensuring their validity.

- Follow-up of customer planes until their arrival and follow up until they are received by the company's representatives at the airport.

- Communicate with the coordinators in the hospital to organize the clients' appointments based on the medical work and the timing of the patient's arrival.

- Follow up on customers until they are picked up from their place of residence by drivers at the correct time.

- Accurate follow-up of daily events at work, solving problems, and answering questions from customer service staff, doctors and coordinators in the hospital.

- Making daily reports about all the operations