Plumbing Sales Manager

• Access to insurance available at 31 days of employment
• Low-cost Medical Insurance options, starting at $5 per week
• Dental and Vision Insurance options
• 401(k) with company match
• HSA and Flexible Spending Account
• Paid Time Off & Holiday Pay
• Company paid life insurance
• Learn more by visiting www.myarsrewards.com/

ARS-Rescue Rooter has an opening for a Plumbing Sales Manager for our Cleveland, OH service center. We offer a competitive compensation package and a full range of benefits including medical, dental, vision, 401(k), life, and long-term disability insurance.

• Manages and develops the drain, sewer, and excavation staff, which includes hiring, terminating, and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance, and directing work assignments to ensure effective production.
• Establishes and maintains departmental operating policies and procedures and budgets.
• Interfaces with builders, contractors, homeowners, architects, building inspectors and project managers to identify service needs and maintain good customer relations.
• Evaluates workload and schedules installation and service work in a way that best utilizes manpower and maximizes profits.
• Resolves customer issues and complaints to ensure customer satisfaction.
• Communicates regularly with sales/PRS staff to assist in providing estimates, resolving problems, and closing sales.
• Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Oversees general inventory control.
• Sets up pricing structures. Reviews bid proposals and discusses bids with estimator, as needed.
• Drives to job sites to monitor production and efficiency of technicians and monitor quality control.
• Generates reports and measures of departmental operations as well as records on all inventory, tools, and vehicles. Review reports with management.
• Instructs crews on proper use of materials and quality workmanship.
• Stays in touch with service technicians and installation crews to assist with unexpected needs.
• Reviews payroll records to ensure that technicians are paid properly.
• Assists the dispatching operation to ensure appropriate technician selection for type of service.
• May conduct job site surveys. Checks to ensure that each job is complete, and that documentation is completed.
• May set up plumbing inspections, oversee the permitting process and arrange for bonds.
• May assist in collecting past due accounts receivable.
• May complete employee accident forms and property damage forms and investigate claims.
• Ensures that employees have proper tools for the job and that they are properly maintained.
• Evaluates fleet and equipment for proper functioning and availability. Monitors preventive maintenance of vehicles to ensure proper operation.
• Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
• Oversees facility and equipment maintenance, ensuring that assets are protected and controlled.
• Manage drain service operations.
• Manage Sewer Sales/ Camera Inspection operations.
• Mnaager excavation installation operations.
• Coordinates work with subcontractors, as needed.
• Maintains an organized, clean and safe work area.
• Ensures that all personnel observe safety and Company rules and regulations in the performance of duties and wear issued safety equipment.
• Observes all safety and Company rules and regulations in the performance of duties.
• Follows the guidelines for the Senior Cares, Ethics, and Quality Assurance Process.
• Follows all guidelines prescribed in the Plumbing and Sewer Sales Policy.
• Other duties as assigned.

• A High School diploma is required with 3-5 years of plumbing/sewer experience in a management role
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• A solid understanding of the permitting process in the Kansas City Metro area.
• A valid driver’s license is required.
• Must possess a working knowledge of general industry standards
• Strong supervisory, computer, spreadsheet, Microsoft Office, and mathematical skills required.
• Strong communication/human relations skills are also required.

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  This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.