PMO IT Delivery & Transformation Director

Key Responsibilities

• Define and lead the IT PMO strategy, operating model, and governance framework for effective project oversight and value

delivery.

• Manage the enterprise IT project portfolio, ensuring alignment with strategic objectives, budgets, timelines, and capacity plans.
• Oversee program and project lifecycle management, including intake, prioritization, planning, execution, monitoring, and closure.
• Ensure governance gates are established and enforced (e.g., business case validation, architecture review, UAT, go-live

readiness).

• Lead project risk, issue, dependency, and change management across programs.
• Provide strategic oversight of vendor delivery and contract compliance for outsourced or hybrid delivery models.
• Drive adoption of standardized project delivery methodologies (e.g., Agile, Waterfall, SAFe) and ensure integration with ITQMS,

EA, and ITSM processes.

• Ensure accurate, timely reporting of KPIs, project health dashboards, and executive scorecards.
• Lead periodic executive steering committees, project reviews, and investment governance forums.
• Coach and mentor program managers, project managers, and PMO staff to improve delivery maturity and consistency.

Requirements

QUALIFICATIONS

• Bachelor’s or Master’s degree in IT, Business, Engineering, or a related field.
• Strong background in IT delivery, transformation, and project governance.

Experience

• Minimum of 15 years in IT project delivery, with at least 8 years in PMO or program leadership roles.
• Proven success in managing large-scale digital, infrastructure, or enterprise systems programs.
• Experience interfacing with executive leadership, CIOs, and enterprise PMOs.

Technical Skills

• Proficiency in project/portfolio management tools (e.g., MS Project, Clarity, ServiceNow PPM, Jira Align).
• Familiarity with ITSM, ITQMS, and EA governance models.
• Strong understanding of delivery methodologies (Agile, SAFe, PRINCE2, PMP/PMI).
• Financial planning and budget management for large-scale portfolios.

Leadership Skills

• Executive presence and ability to influence across C-level, business, and delivery functions.
• Skilled in building governance culture, delivery discipline, and cross-functional alignment.
• Able to resolve conflicts, balance priorities, and drive decisions in high-stakes environments.

Preferred Certifications

· PMP® (Project Management Professional) or PgMP® · SAFe Program Consultant (SPC) or Agile Leadership certification · MoP® (Management of Portfolios) or PfMP® · ITIL v4 Foundation or COBIT for IT governance alignment

Key Competencies

• Strategic thinking and enterprise-level delivery vision.
• Results-driven mindset with strong execution discipline.
• Analytical, structured, and KPI-focused.
• High integrity, accountability, and resilience under pressure.