Police Civilian Support Staff I

Provide information and/or direction for visitors and incoming telephone calls. Provide information to the public concerning various departmental programs and services.

Dispatch police calls and maintain proper radio procedures in accordance with the Cumberland County 9-1-1 Communications SOP.

Assist in preparing and mailing departmental correspondence, oversee police report requests, document and ensure the proper distribution of monies for reports and fines.

Help maintain the department’s records management system to include criminal case files, juvenile files, arrest files, parking fines, house checks, special needs resident registry, false alarm violations.

Assist the department in adhering to PLEAC standards by identifying standard proofs in department records, reports and other means.

Assist in retrieving and entering police data utilizing the Pennsylvania Crimes Information Center, MAGLOCLEN, RISS, JNET, NCIC and CLEAN systems.

As needed or requested by the department, gain proficiency and utilize technology platforms such as WatchGuard, MACH, PowerDMS, PD Evidence and other similar platforms.

Archive old files utilizing Laser Fiche. Assist the Department with cNET entries, to include citations, dispositions and incident reports.

Operate office equipment to include PC, copier, FAX Machine, postage machine, security recorders and cameras.

Assist with the Police Department’s monthly and annual reports. Assist the Department with crime/incident analysis and statistics.

Maintain the warrants that are presented to the Police Department from the Magisterial District Judge and keep track of those given to the PA State Constable.

Ability to obtain and maintain JNET certification.

Perform other police administrative and auxiliary tasks as assigned.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person