Police Dispatcher

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13537687


**Police Dispatcher**

**JOB CLASSIFICATION**

Pay grade level:Grade 10

Compensation: \$36,693 - \$50,452 (commensurate with education and

experience)

Employee category: Staff

Department: College Police

Reports to: Chief of Police

FLSA status: Non-Exempt

Job Code: FF025FTNDISP

Location: Primarily Main Campus; other college locations as required

**SUMMARY**

The Dispatcher maintains communications on the police radio system,

dispatches officers on calls, inputs all activity into the CAD system,

acts as liaison between the public and officers, works with a variety of

reports and activity logs, maintains the front desk (public access) for

the police department, and works with all of the computer systems within

the police department as needed. This position will be responsible for

delivering messages between officers in the field, other emergency

personnel, and command staff to ensure coordinated response and

communication during incidents. To accomplish these tasks the Dispatcher

works closely with the staff of the KCKCC Police Department

**POSITION DESCRIPTION**

Answer phones and walk-in requests for police department services, enter

these requests into Computer Aided Dispatch module in Tyler Technologies

Records Management System. Dispatch officers and other personnel as

appropriate and maintain appropriate records in the records management

system.

Monitor Kansas City Kansas Police Department (KCKPD) radio frequency for

events occurring in and around campus that may require response. When

relevant incidents are identified, the dispatcher notifies and

dispatches KCKCC officers to the appropriate locations to provide

assistance or maintain campus safety

Monitor campus fire system, disable and enable alarm points and dispatch

College Police, Fire and EMS personnel as needed.

Operate Keystone key inventory software, issue and return keys in the

software.

Send emergency text messages through Rave Campus Messenger software.

Operate Avigilon Access Control Manager system and Avigilon Camera

system to include granting access to doors, locking and unlocking card

readers, using Door Buddy control system, and monitoring and maintaining

camera system.

Observes, reports, and investigates reports of suspicious vehicles,

people, or activities at any KCKCC location with the aptitude to

complete clear, concise, and accurate incident reports and other

documentation. Enforces college regulations pertaining to all day and

evening activities.

Monitors and maintains security at special events.

Interacts with students, staff, faculty, visitors, local police

officers/ emergency personnel in a positive and professional manner;

communicate effectively, while using tact, discretion, and courtesy even

in stressful situations.

Perform other duties as assigned by the Chief of Police or their

designee.

**KNOWLEDGE, SKILLS, AND ABILITIES**

Ability to maintain strict confidentiality regarding Law Enforcement and

College information.

Thorough knowledge of both College and Departmental policies and

procedures.

Knowledge of campus buildings and grounds.

Operational knowledge of report writing, computer aided-dispatch, fire,

camera, and door access computer systems used by College Police.

Proficiency in Microsoft Office.

Strong multi-tasking skills.

Ability to handle high-stress situations.

Strong communication skills.

Knowledge of best practices in dispatching.

**MINIMUM QUALIFICATIONS**

[]{#_Hlk54917814}High school diploma or GED equivalent.

One (1) year experience as a dispatcher.

Must have a valid drivers license and a clear motor vehicle record.

Experience using Microsoft Office products.

**PREFERRED QUALIFICATIONS**

Degree in Criminal Justice.

Two (2 or more years experience as a dispatcher.

Proficient using Microsoft Office products.

**WORKING CONDITIONS**

Must work in noisy and crowded environments, with numerous

interruptions. Requires stooping, bending, kneeling, reaching, and

turning. Report writing. The work to be performed is inside various

KCKCC locations.

**WORK SCHEDULE**

40 hours per week, 12 hour shifts. Must be able to work a variable

schedule/hour to meet operational needs. Currently hiring for every

other Thursday 6:00 am to 2:00 pm and Thursday - Sunday 6:00 am to 6:00

pm.

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