Police Records Clerk

Description

ESSENTIAL DUTIES & RESPONSIBILITIES

• Compile, type, record and file a wide variety of police records, reports and materials including memoranda, letters, reports, complaints, declarations, booking information, restraining orders, fingerprint cards, warrants, citations, and crime and traffic reports.
• Process, sort, copy, distribute and file crime reports, traffic reports, citations, petitions, and other materials; assign case numbers; enter data into the computer system.
• Provide information to internal and external customers; mail reports to outside agencies in accordance with established regulations and provide general information regarding department policies, procedures and regulations.
• Screen calls; assess the nature and urgency of callers and route the appropriate staff.
• Receive crime reports over the telephone and in person; gather necessary information; ensure accuracy and completeness of report.
• Provide support to investigators by entering accurate information about missing persons, stolen items and/or other related issues into applicable computer systems.
• Transmit data and files to the court; collect arrest, warrant and traffic reports and citations for courts; prepare necessary documents for Police Officers.
• Maintain the Department's warrant system including notification, tracking and documentation on attempts to serve; access system information.
• Maintain a variety of police records filing systems; prepare and maintain legible, concise and understandable activity logs.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:
Two years of increasingly responsible experience in customer service or related field. Experience working in a team environment with public contact preferred.

Training:
Equivalent to the completion of the twelfth grade.

LICENSING & CERTIFICATION

Required:
Eligible for Department of Criminal Investigations (DCI) certification within 120 days of employment or assignment to user duties.

Preferred:
Business Machine Operations certification; Public Records Laws certification.

Per North Carolina Administrative Code – "A conviction of a crime or unlawful act defined as a Class B misdemeanor renders an applicant or certified DCIN user ineligible to become certified as a DCIN user when such conviction is within 10 years of the application date of request for DCIN certification. A conviction of a felony or two or more Class B misdemeanors regardless of the date of conviction renders an applicant or certified DCIN user permanently ineligible to hold such certification."

SPECIAL REQUIREMENTS

• This position is subject to pre-employment polygraph and/or CVSA testing.
• Must be a U.S. Citizen.

• SBI/Fingerprinting Criminal History Record Check Requirement: To comply with Sessions Law 2025-16, applicants offered a position with the City may be subject to a criminal history record check of State and National Repositories of Criminal Histories conducted by the State Bureau of Investigation (SBI) in accordance with G.S. 143B-1209.26. The City may consider the results of these criminal history record checks in its hiring decisions.