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Policy Manager, Societal Safety (Business Integrity)

Global Operations

Policy Manager, Societal Safety (Business Integrity)

Location
:

New York

Employment Type
:

Regular

Job Code
:

A17115

Responsibilities

About the Role

The Societal Safety unit ensures our monetization practices do not contribute to societal harm. We identify emerging risks, from election integrity and misinformation to AI-generated content and minor safety, to ensure ads do not undermine societal stability or individual safety.

As a Policy Manager, you will assess risk and develop clear, "MECE" (Mutually Exclusive, Collectively Exhaustive) policies in TikTok’s most complex regulatory environments. You will balance revenue opportunities with platform integrity, ensuring our rules are enforceable by both human moderators and LLMs.

Responsibilities:
  • Policy Design: Develop and iterate on global ad policies covering sensitive areas like political advertising, war-related content, and youth safety.
  • Strategic Collaboration: Partner with cross-functional stakeholders to support aligned, well-informed policy decisions and enforcement approaches that balance revenue with societal safety.
  • Escalation Support: Contribute to timely, coordinated responses to regional policy questions and high-profile escalations in partnership with GR and PR, AdEx etc.
  • Trend Monitoring: Monitor regulatory developments, industry trends, and enforcement signals to ensure consistent and responsible policy application across the region.
  • Continuous Iteration: Support policy development by identifying gaps or emerging risks in the monetization ecosystem and proposing clarifications or improvements.
  • Operationalization: Monitor enforcement signals to improve policy effectiveness and ensure compliance with global regulatory standards.
  • Compliance and Transparency: Regularly lead or contribute to FRIs, transparency reports, audits preparation
Qualifications

Minimum Qualifications:
  • Education: Bachelor’s degree in Public Policy, Law, Political Science, or a related field.
  • Experience: 5+ years in advertising policy, compliance, regulatory affairs, or digital platform safety.
  • Judgment: Proven ability to navigate "gray areas" and exercise sound judgment on sensitive societal issues.
  • Communication: Strong English written skills, with an ability to explain complex policy logic clearly to communicate with cross-functional teams and stakeholders.
  • Global Mindset: Experience working across diverse time zones and cultural contexts.
Preferred Qualifications:
  • Master’s degree in a related field.
  • Experience using data-driven insights (e.g., analyzing enforcement trends or risk signals) to inform policy iterations and measure the impact of safety interventions.
  • Experience translating policy intent into scalable processes for AI or human moderation.
  • Proven track record of managing high-profile escalations or 'gray area' content decisions where multiple safety and business interests are in tension.
  • Experience acting as a bridge between technical product teams and non-technical stakeholders to build consensus on sensitive issues and facilitate seamless policy iteration.
Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $117334 - $217023 annually.



Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.



Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).



The Company reserves the right to modify or change these benefits programs at any time, with or without notice.



For Los Angeles County (unincorporated) Candidates:


Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:



1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;



2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and



3. Exercising sound judgment.



About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.



We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.





Diversity & Inclusion



TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.



TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request

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