Portfolio Business MW Customer Supply Manager

• Follow up orders all products (HW, SW, Services), booking and invoicing.
• Contributes to logistics planning – order intake and revenue execution, inventory Latest Estimates (LE), resourcing.
• Contributes to supply chain processes and execution, profitability and efficiency meeting accurate and timely services and high performance in services to customer operations / customers both in terms of quality and cost efficiency.
• Contributes to logistics execution process to meet the CT and Delivery Operations business targets (includes monitor and control).
• Performs SOx audits, and prepares for order: Collects the demand planning, roll-out planning and customer purchase order info from CTs and projects and follow an execution plan for consignment stock in the country.
• Manages inventory: Monitors inventory Latest Estimates (LE) in central consignment location to ensure adequate stock levels.
• Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and experience to solve complex problems and to contribute to process improvements.
• Assesses and tracks supply risks and challenges.

Must Have:

• Fluent in Arabic and English, with the ability to effectively communicate with customers and stakeholders.
• Proven experience in supply chain, logistics, order management, or customer/business operations.
• Strong focus on quality, accuracy, and operational efficiency.
• Demonstrated ability to take initiative, solve problems, and drive issues to resolution.
• Ability to work independently while adapting to a dynamic and changing business environment.

Nice to Have:

• Experience within the telecommunications industry.
• Familiarity with Microwave (MW) products and solutions.
• Knowledge of demand and supply planning, inventory management, and supply chain processes.
• Understanding of trade compliance, SOx controls, and supply risk management.
• Experience working with cross-functional and geographically distributed teams.