Portfolio Manager

Job Description

Portfolio & Business Transformation Manager

(Healthcare / Insurance – Hybrid)

Department: Enterprise PMO / Strategy & Transformation
Reports To: Enterprise PMO
Location: Puerto Rico – Hybrid (on-site minimum 2 days per week)

Role Summary

The Portfolio & Business Transformation Manager is responsible for organizing, managing, and governing a portfolio of projects and initiatives, ensuring alignment with organizational strategy, annual operating budgets, IT financial objectives, and regulatory requirements.

This role provides strategic direction and execution oversight by consolidating portfolio-level reporting that captures project objectives, costs, timelines, accomplishments, resources, risks, and financial forecasts across short-, medium-, and long-term horizons. The position plays a critical role in ensuring return on investment (ROI), cost-saving targets, and portfolio value realization within a highly regulated healthcare insurance environment.

Key Responsibilities

Portfolio & Financial Governance

• Organize and manage a portfolio of projects and initiatives, consolidating reporting on scope, schedule, cost, resources, risks, and delivery performance.
• Develop and maintain portfolio-level forecasting (short, medium, and long term) to support executive decision-making.
• Participate in strategic project planning and annual budgeting cycles, ensuring alignment with enterprise and IT budget objectives.
• Ensure portfolio investments meet defined ROI thresholds, cost-saving metrics, and financial objectives.
• Provide ongoing budget tracking, forecasting, and variance analysis across the portfolio.

Strategy Alignment & Business Transformation

• Align the organization’s project plan of record with annual strategic goals and operating budgets.
• Provide strategic guidance on initiative prioritization, sequencing, staffing, and scheduling.
• Identify portfolio-level risks, dependencies, and contingency plans to protect delivery and financial outcomes.
• Support enterprise transformation initiatives related to process optimization, digital enablement, and operational efficiency.

Stakeholder Engagement & Execution Oversight

• Interact closely with senior management and business partners to ensure project objectives and financial targets are met.
• Coordinate portfolio and project activities across business units and IT.
• Work closely with end users, business technologists, and cross-functional teams to prioritize business needs.
• Partner with resource managers to manage portfolio capacity in accordance with governance processes.
• Provide executive-level dashboards, reports, and presentations to support governance forums and steering committees.

Governance & Continuous Improvement

• Apply and support Project and Portfolio Governance Life Cycle processes.
• Promote consistent use of project and portfolio management methodologies, tools, and standards.
• Contribute to continuous improvement of portfolio management practices.

Required Qualifications

• Bachelor’s degree (BA/BS) in Information Technology, Computer Science, Business, Industrial Engineer or related field.
• Minimum 5+ years of progressive project and/or portfolio management experience.
• At least 3 years leading and directing multiple project tasks or initiatives.
• Experience designing and managing low to medium complexity project portfolios.
• Strong knowledge of project and portfolio management methodologies.
• Proven experience in:
• Project planning and execution
• Risk and dependency management
• Capacity planning
• Financial monitoring and forecasting
• Stakeholder and executive reporting
• Strong analytical, communication, negotiation, and conflict resolution skills.
• Ability to operate independently, manage competing priorities, and perform effectively in a high-pressure, deadline-driven environment.

Preferred Experience & Credentials

• Healthcare or insurance industry experience strongly preferred.
• Strong understanding of:
• Puerto Rico health insurance regulations
• Health plan operations
• Medicaid and Medicare programs
• Payer-side project delivery
• Accounting or financial management background strongly preferred.
• Experience with Governance Process Life Cycle models.
• Multiple trade certifications and/or continuing education strongly preferred.

Certifications

• PMP® certification or equivalent preferred
• Additional portfolio, program, or transformation-related credentials are a plus

Technical & Reporting Skills

• Proficiency with project and/or portfolio management tools (e.g., MS Project, Smartsheet, or similar).
• Advanced proficiency in Excel, PowerPoint, and portfolio reporting tools.
• Strong data-driven decision-making capabilities, including cost-saving and ROI analysis.

Language & Location Requirements

• Fully bilingual (English/Spanish).
• Spanish proficiency is essential to communicate effectively with diverse stakeholders and end users.
• Must be located within a commutable distance and able to work on-site with prior-day notice.
• Hybrid role: minimum of 2 days on-site per week.

Work Schedule

• Full-time position, Monday through Friday, averaging 40 hours per week.
• Work hours are distributed based on business and project needs.
• Additional hours, including occasional weekends, may be required depending on project demands.
• Weekend work will be exceptional, not routine.

Job Types: Contract, Full-time

Pay: $35.00 - $39.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• PMO: 3 years (Preferred)
• Project Management: 10 years (Required)

Language:

• Spanish/ English (Required)

License/Certification:

• PMI Certification (Required)

Work Location: Hybrid remote in San Juan, PR