FIND_THE_RIGHTJOB.
POSO Specialist - Learning & Organizational Development Focus
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
Not specified
Company Location
Not specified
Salary
Not specified
Reporting to the Director of Engagement & Development, the POSO Specialist serves as the primary resource for employee engagement, development, and employee relations. The unit focuses on the employee journey from recruitment to departure as well as focusing on the relationship between the employee and the institution. This role is responsible for learning and development initiatives and employee engagement programs to enhance organizational culture and workforce success. Additionally, the position supports conducting formal reviews, advising leadership on complex employee issues, and ensuring adherence to university, state, and federal laws and policies.
65% Learning & Organizational Development
- Program design & development: Assess needs; research and design strategic, goal‑aligned learning for managers and employees (instructor‑led, online, hybrid) spanning leadership, communication, team effectiveness, core people development practices, and system skills.
- eLearning & content creation: Build and maintain online modules and micro‑learning using university‑standard authoring tools (e.g., Articulate, Captivate, Camtasia).
- LMS/catalog administration & communications: Publish offerings, manage sections/enrollments/certificates, maintain accurate catalog pages, and communicate schedules and access instructions. Maintain participation and credential records.
- Program operations & partnerships: Coordinate dates, presenters, and logistics; partner with internal/external subject‑matter experts to plan and deliver sessions; manage materials and supporting resources.
- Evaluation & improvement: Measure effectiveness (e.g., surveys/metrics), analyze outcomes, and iterate content/delivery to improve impact.
- Department consults & custom solutions: Consult with departments to identify needs; design/deliver tailored training sessions; recommend process improvements; collaborate with POSO partners to address organizational development goals.
- Compliance of training content: Ensure learning content aligns with applicable university policies and governing requirements; coordinate updates when requirements change.
- New Faculty & Staff Orientation (NFSO) & onboarding (backup): Serve as a backup resource for NFSO facilitation/scheduling and new‑hire onboarding logistics; help keep materials and the new employee site current when covering.
30% Employee Relations & Employee Engagement
- Supervisor enablement & performance management coaching: Provide practical guidance and training to supervisors and partners on documentation, coaching and feedback, performance planning/reviews, and PIP support in partnership with the Engagement and Development team.
- Early conflict support & facilitation: Offer conflict‑coaching and low‑risk facilitation to resolve issues early; escalate complex cases to POSO Specialists. Refer matters related to Title IX or EEO to the appropriate offices; coordinate as needed to avoid duplication.
- Engagement initiatives: Support climate/engagement survey logistics and post‑survey roll‑ups for leader action‑planning; coordinate with POSO partners on follow‑through.
- Recognition & events: Assist with employee recognition programs and events (e.g., Service Awards, Treasured Pirate, state programs), including logistics, records, and communications.
5% Other Duties as Assigned: Perform other duties as assigned.
This position may be eligible for flexible work arrangements including hybrid work and flexible scheduling.
Contingent upon availability of funds.
This position may be eligible for flexible work arrangements including hybrid work and flexible scheduling.
Contingent upon availability of funds.
Minimum Education/Experience
Bachelor’s degree and two years of progressively responsible professional human resources management experience; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License or Certification Required by Statute or Regulation
None
Preferred Experience, Skills, Training/Education
- Master’s degree in Instructional Design, Educational Technology, Adult Education, Organizational Development, Human Resources, Business Administration, or a related field.
- Professional certifications such as APTD/CPTD, SHRM‑CP/SHRM‑SCP, or PHR/SPHR
- Experience designing and delivering professional development for staff and administrators, including management development content
- Proficiency with Articulate 360ai, Panopto, and Cornerstone LMS
- Experience with live, hybrid, and asynchronous instructional formats
- Strong consultation and needs assessment skills
- Knowledge of adult learning theory and instructional design models (e.g., ADDIE)
- Experience supporting recognition programs and survey‑based engagement work.
- Strong communication and facilitation skills; ability to manage sensitive information with discretion and meet deadlines in a fast‑moving environment.
- Proven ability to manage sensitive and confidential information and handle multiple priorities with timeliness and accuracy.
Special Instructions to Applicant
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online.
Applicants must be currently authorized to work in the United States on a full-time basis.
Applicants must be currently authorized to work in the United States on a full-time basis.
Additional Instructions to Applicant
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date
11/06/2025
Open Until Filled
Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.
Initial Screening Begins
11/20/2025
Rank Level
Quick Link for Direct Access to Posting
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
© 2025 Qureos. All rights reserved.