Practice head - Insurance, Mortgage & Lending | Legal, Audit & Compliance

Company Overview:

Founded in 2000, Chetu is a global provider of software solutions and support services. Chetu's specialized technology and industry experts serve start-ups, SMBs, and Fortune 5000 companies with an unparalleled software delivery model suited to clients' needs. Chetu's one-stop-shop model spans the entire software technology spectrum. Headquartered in Sunrise, Florida, Chetu has thirteen-U.S., Europe, and Asia locations and over 2,800 software experts worldwide.

Key Responsibilities

Practice Leadership & Delivery

• Lead the Insurance, Mortgage & Lending, Legal, Audit & Compliance practice with clear ownership of solution delivery, domain expertise, and client satisfaction.
• Oversee delivery across multiple client portfolios, ensuring adherence to industry standards, compliance regulations, and best practices.
• Build strong solution accelerators and frameworks for loan origination, servicing, underwriting, insurance claims, regulatory audits, and compliance automation.
• Implement global delivery models, collaborating with offshore and onsite teams to achieve quality, scalability, and cost optimization.
• Ensure integration of modern technologies such as AI/ML, RPA, and cloud platforms into client solutions.

Growth & Business Development

• Drive practice growth strategy, focusing on new client acquisition, account expansion, and cross-selling opportunities.
• Collaborate with sales and pre-sales teams on proposals, RFPs/RFIs, solution presentations, and joint client pitches.
• Establish thought leadership in the IML and compliance space through webinars, trade shows, whitepapers, and industry events.
• Develop and expand strategic partnerships with product vendors, fintech platforms, and compliance solution providers.

Team Development & Operations

• Mentor and manage senior leaders, architects, consultants, and multiple Project Managers.
• Build a high-performing global team with strong offshore delivery capabilities in insurance and lending processes.
• Define and track KPIs for delivery excellence, client retention, growth targets, and operational efficiency.
• Promote a culture of compliance, innovation, and continuous improvement.

Qualifications

• Proven expertise in practice building, growth strategy, and managing offshore/onsite delivery teams.
• Strong understanding of insurance systems, lending platforms, loan origination/servicing systems, compliance frameworks, and audit processes.
• Demonstrated success in P&L management, account growth, and partnership management.
• Strong stakeholder management, communication, and client-facing skills.

Preferred Skills

• Experience with loan servicing platforms (e.g., ICE Mortgage Technology/Encompass), insurance policy administration, and GRC tools.
• Knowledge of regulatory requirements such as SOX, PCI-DSS, GDPR, and local insurance compliance standards.
• Familiarity with automation and AI tools for fraud detection, risk assessment, and regulatory reporting.

Benefits We Offer:

• Our company culture nurtures a strong commitment of promoting from within.
• Financial security through competitive compensation, and retirement plans.
• 100% paid medical insurance (Health, Dental and Vision).
• Paid vacation & time off
• 401(k) retirement savings with a generous company match
• Charity participation and matching
• Chetu has the stability of a company with a record of strong financial performance for over two decades. We have never had a lay-off and are 100% organically grown!

Job Type: Full-Time / Work from Office

Chetu Website: https://www.chetu.com/

Job Type: Full-time

Pay: $80,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person