Summary of the Position
We are looking for a visionary and results-driven
Practice Lead – Shopify to build, scale, and lead our Shopify practice. This role requires a deep understanding of the Shopify ecosystem (including Shopify Plus), eCommerce strategy, technical architecture, solution delivery, and team leadership. The ideal candidate will drive pre-sales efforts, lead solution design, oversee project delivery, and grow a high-performing Shopify team while acting as a trusted technology implementation advisor to our retail and D2C clients.
Key Accountabilities- Practice Development & Strategy
– Define and execute the strategic roadmap for the Shopify practice including capabilities, offerings, and reusable assets
– Stay updated with Shopify ecosystem updates, integrations, and partner networks to build competitive advantages
– Build reusable solution concepts, development standards, and architectural templates
- Client Engagement & Pre-sales
– Support business development teams in client conversations, RFP responses, and solution demos
– Own technical proposal creation, effort estimation, and architecture design for new engagements
– Act as a trusted advisor to clients on Shopify strategy, platform adoption, and roadmap planning
- Solution Architecture & Technical Oversight
– Define scalable and secure Shopify architecture across custom themes, headless setups, and app integrations
– Guide integrations with third-party systems like PIM, ERP, CRM, OMS, or middleware (REST/GraphQL)
– Provide delivery oversight across Shopify projects ensuring on-time, quality outcomes
– Drive adherence to SDLC processes, Shopify coding standards, and deployment best practices
– Support issue resolution, risk management, and escalation handling during project lifecycle
- Team Leadership & Capability Building
– Lead a team of Shopify developers, designers, and solution consultants
– Mentor and grow talent by identifying skill gaps and enabling upskilling plans
– Drive internal knowledge-sharing, certifications, and contribution to thought leadership
– Provide high-level guidance on solution architecture, ensuring alignment with enterprise standards and best practices
– Review technical designs to ensure scalability, security, and performance
– Drive adoption of modern engineering practices including DevOps, CI/CD, cloud-native development, and microservices architecture
- Process & Quality Management
– Establish and enforce SDLC processes aligned with Agile/Scrum or Waterfall methodologies
– Ensure code quality, testing coverage, and deployment practices meet standards
– Implement QA processes to reduce technical debt and ensure high product reliability
Skills and Experience- Experience: 10+ years in eCommerce solution delivery, with at least 4–5 years in Shopify and 2+ years in a leadership role
• Shopify Expertise: Deep experience with Shopify Plus, Liquid development, APIs, and App Store integrations
• Architecture: Experience building headless commerce setups using Shopify + Hydrogen/Next.js or custom frontends
• Integrations: Strong knowledge of Shopify integration with ERP, PIM, CRM, payment gateways, shipping, and analytics tools
• Team Management: Proven leadership of cross-functional technical teams delivering eCommerce at scale
• Client-Facing Role: Experience interacting with enterprise clients, stakeholders, and third-party vendors
• Project Management: Familiarity with Agile/Scrum and tools like JIRA, Asana, or Trello
• DevOps: Understanding of CI/CD, Git, deployment tools, and QA automation frameworks
Certifications (Desirable)- AWS/GCP eCommerce Solution Architect Certifications
• Certified Scrum Master (CSM) or SAFe Agilist
Personal Attributes- Passionate about eCommerce innovation
• Strong leadership presence and influence at multiple levels
• Excellent written and verbal communication skills
• Highly collaborative across business, design, and engineering teams
• Organized with strong problem-solving abilities
• Customer-focused and solution-oriented mindset
• Adaptable to changing business and technology landscapes