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Practice Manager

Philadelphia, United States

Description


Practice Manager — 2nd Street Animal Hospital | Philadelphia, PA
Lead with heart. Grow with purpose.
2nd Street Animal Hospital, a progressive small animal hospital in Philadelphia, PA, is seeking an experienced Veterinary Practice Manager to join our growing team. This is an exciting opportunity to make an impact in a state-of-the-art facility known for compassionate care, advanced medicine, and a strong community presence.
As our Practice Manager, you’ll work closely with the Managing DVM and Regional Operations Manager to oversee daily hospital operations, lead a talented team, and drive both client satisfaction and business performance. This position is ideal for someone who loves building strong teams, improving efficiency, and creating a positive, professional environment for pets and people alike.
We proudly offer a relocation bonus and an annual performance-based bonus to reward your leadership and dedication.


You Will Love


  • Managing, planning, coordinating the practice's overall operations, and cultivating a supportive and collaborative team environment
  • Partnering with the Regional Operations Manager to develop long-term practice vision and goals
  • Developing your team by utilizing things like regular staff meetings, and annual reviews
  • Maintaining compliance with organizations like OSHA and the DEA
  • Managing client retention through demonstrating and reinforcing exceptional client service
  • Managing all financial responsibilities such as payroll, accounts receivable, pricing, inventory, etc.
  • Partner with Hospital Leadership to lead team, ensure a great hospital culture and financial success for the clinic

What We’re Looking For


  • 3+ years of management experience in veterinary or human medicine (required)
  • CVPM certification preferred; Bachelor’s degree strongly preferred
  • Excellent communication, coaching, and leadership skills
  • Business and financial acumen, with confidence managing budgets and KPIs
  • A proactive, solution-oriented mindset with strong emotional intelligence
  • Proficiency with Microsoft Office and practice management software

Why You’ll Love Working at 2nd Street Animal Hospital


  • Competitive compensation with annual performance-based bonus
  • Relocation bonus available for qualified candidates
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and life insurance
  • CE allowance and CE PTO days
  • Employee pet discounts
  • 529 Gift of College Savings Plan
  • Peer-to-peer mental well-being platform (Kindly Human)
  • Professional development programs, including a scholarship for the Penn Foster CVPM Program

About 2nd Street Animal Hospital

2nd Street Animal Hospital is an AAHA accredited, Fear-Free certified, eco friendly, rapidly growing and state-of-the-art small animal and exotic veterinary hospital. We are located in the highly desirable, safe, and rapidly-evolving Northern Liberties neighborhood of Philadelphia. Northern Liberties is said to be one of Philly’s best areas for dining and drinking and abounds in eateries, great bars, breweries and social gathering hubs, with a thriving residential and very pet friendly community. 2nd Street Animal Hospital is a proud partner of Innovetive Petcare.

Equal Opportunity Employer Policy

2nd Street Animal Hospital is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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