Pre-Sales Engineer

The Pre-Sales Engineer supports the sales team by translating customer needs into well-scoped technical solutions. You’ll lead discovery, design solution architectures, prepare proposals and technical documentation, run demos/POCs, and collaborate with delivery teams to ensure smooth handover and successful project outcomes.

Key Responsibilities

• Work with sales to qualify opportunities and understand customer business and technical requirements.
• Conduct discovery meetings, site surveys (when needed), and requirements workshops.
• Design end-to-end solutions across relevant areas (e.g., infrastructure, networking, cybersecurity, cloud, software, managed services).
• Prepare technical responses for RFP/RFQ/RFI, including compliance matrices and solution narratives.
• Build BOMs, sizing, licensing, and cost estimates; coordinate pricing with vendors/partners.
• Create and deliver presentations, demos, and solution walk-throughs to customers.
• Manage POCs/pilots: scope, success criteria, test plans, coordination, and results reporting.
• Produce proposal content: scope of work, assumptions, exclusions, architecture diagrams, implementation approach, timelines, and handover notes.
• Maintain strong relationships with vendors/distributors; stay current on product updates and best practices.
• Support contract and solution clarification during negotiation and ensure a clean handover to project/delivery teams.
• Contribute to internal enablement: reusable proposal templates, case studies, playbooks, and solution bundles.

Required Qualifications

• Bachelor’s degree in IT / Computer Engineering / Computer Science (or equivalent experience).
• 3+ years in pre-sales / solution engineering / technical consulting in IT (adjust as needed).
• Strong understanding of enterprise IT environments and solution design principles.
• Experience with proposals, RFP responses, and customer-facing presentations.
• Good Arabic and English communication (written and spoken).

Preferred Experience (choose what fits you)

• One or more domains:
• Networking (LAN/WAN/Wi-Fi, SD-WAN)
• Cybersecurity (FW, IAM, SOC, EDR, SIEM)
• Cloud (Azure/AWS/GCP, M365)
• Datacenter/Virtualization (VMware/Hyper-V, storage, backup/DR)
• End-user computing / collaboration
• Managed services / NOC / SLA-based operations
• Knowledge of Saudi market practices (government/enterprise procurement, compliance).

Skills & Competencies

• Customer-first problem solving and strong “translate business-to-technical” ability.
• Proposal writing and documentation discipline.
• Confident presentation and workshop facilitation.
• Commercial awareness: scope control, assumptions, risk, and margin sensitivity.
• Time management and ability to handle multiple opportunities in parallel.

Certifications (nice to have)

• Cisco (CCNA/CCNP), Fortinet (NSE), Palo Alto, Microsoft (Azure/M365), AWS, VMware, ITIL, CompTIA Security+.

KPIs / Success Measures

• Win-rate influence (supported opportunities won).
• Proposal/RFP turnaround time and quality (low rework).
• Accuracy of BOM/sizing/licensing and reduced post-sale scope gaps.
• Successful POC conversion rate.
• Customer satisfaction/feedback on workshops and solution clarity.
• Smooth handover to delivery with minimal clarifications.

Working Conditions

• Customer meetings and occasional travel within KSA.
• May require after-hours support during critical demos/POCs.

Benefits (customize)

• Competitive salary + performance incentives.
• Medical insurance.
• Training/certification support.
• Career path to Solution Architect / Pre-Sales Lead.

Job Types: Full-time, Permanent

Pay: ﷼5,000.00 - ﷼9,000.00 per month