Main Responsibilities:
- Sales Support
- Support the Sales team in RFP/RFI responses, proposal preparation, and pricing strategies by providing technical expertise, product insights, and customized solutions tailored to client requirements.
- Articulate competitive differentiation, value proposition, and ROI of Arabic.AI offerings.
- Build and maintain strong relationships with key customers and stakeholders, serving as a trusted technical advisor throughout the sales cycle.
Solution Design & Demonstration
- Translate client needs into solution architectures using Arabic.AI products, including AI Agents, Apps, Tarjama& products, Screens, Content Lab, and Arabic.AI Academy.
- Build and deliver compelling product demonstrations, proof-of-concepts (POCs), and tailored solution
Client Engagement & Discovery
- Engage with clients to understand their business challenges, objectives, and technical environments.
- Conduct discovery workshops, requirement gathering, and solution scoping sessions.
Technical Documentation & Analysis
- Create and maintain technical documentation, including product datasheets, and other collateral.
- Collect data from the company s departments to prepare technical documents and prepare the different parts of a tender including technical solution writing, project team, methodologies & Compliance matrix etc.
- Communicate solutions architecture to customers, third parties, and project teams.
- Proactively scope the technical solution required to address Client/RFP requirements, including compliance.
Market Insights & Trends
- Stay updated on industry trends and competitors' offerings, providing insights to the Commercial team.
- Collect and provide feedback to the product development team based on clients' interactions and market demands.
- Represent Arabic.AI at industry events, webinars, and client workshops.
Cross-Functional Collaboration
- Collaborate with cross-functional teams, including Product Management and Commercial teams, to ensure alignment on product messaging, positioning, and customer needs.
- Collaborate with the Bidding team to analyze and understand the requirements of customers as detailed in the tendering specifications (RFPs/RFIs/RFQs).
- Collaborate with the Marketing to refine collateral (data sheets, presentations, case studies).