Principal Consultant - BO Administration

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At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant - BO Administration
As a Business Objects (BO) Administrator, he/she would be responsible for managing, maintaining, and supporting the SAP BusinessObjects BI environment to ensure smooth reporting and analytics operations
Responsibilities
BusinessObjects Administration:

• Experience as a BusinessObjects Administrator or in a similar role managing SAP BusinessObjects environments, particularly for large-scale implementations.
• Managing BusinessObjects Servers: Setting up, configuring, and maintaining BO environments (including Web Application Servers, App Servers, and Database Servers).

System Monitoring and Troubleshooting:

• Performance Tuning: Familiar with performance tuning, such as optimizing report load times, system resource management, and improving BO system performance.
• System Monitoring: Experience using tools like SAP BusinessObjects BI Platform Audit, logs, and diagnostic tools to monitor system health and usage.

Upgrades and Patch Management:

• Hands-on experience upgrading BusinessObjects versions, applying patches, and ensuring minimal disruption to users.

Backup and Recovery:

• Familiar with backup strategies for BusinessObjects environments and restoring data in case of system failures.

SAP BusinessObjects (BO) Administration:

• Experience with SAP BusinessObjects Suite (e.g., BO XI 4.x, BI 4.x, or SAP Analytics Cloud).
• Central Management Console (CMC): Proficient in using CMC to manage security, reports, users, and services.
• BI Launch Pad: Knowledge of configuring and administering the BI Launch Pad (the user interface for accessing reports).
• Report Management: Expertise in managing and configuring reports, reports scheduling, and delivery.
• Universe Design: Experience with Universe Design Tool (UDT) or Information Design Tool (IDT) to create and manage universes.
• Web Intelligence (Webi), Crystal Reports, and other BO reporting tools.

Database and Data Integration:

• SQL: Strong knowledge of SQL for querying databases, troubleshooting issues, and supporting report creation.
• Database Administration: Familiarity with relational databases such as Oracle, SQL Server, or MySQL.
• Data Warehousing and ETL: Understanding of data warehousing principles and ETL processes for integrating data into BusinessObjects.

Security and Permissions:

• Security Setup: Experience setting up and maintaining user authentication, permissions, roles, and security at different levels (system, universe, report).

Single Sign-On (SSO) integration with SAP BusinessObjects

Qualifications we seek in you!
Minimum Qualifications / Skills

• Bachelor's Degree required

Preferred Qualifications/ Soft Skills

• Problem-Solving: Strong troubleshooting and analytical skills to resolve issues in the system, reports, and data.
• Communication: Ability to communicate technical concepts to non-technical users and collaborate effectively with business and IT teams.
• Time Management: Ability to manage multiple tasks, prioritize based on urgency, and meet deadlines.
• Detail-Oriented: Precision in configuring security settings, managing data sources, and setting up reports.
• Team Collaboration: Ability to work well in a team environment with other IT staff, business analysts, and end users.

Certifications (Preferred)

• SAP Business Objects Certification (e.g., SAP Certified Application Associate – BusinessObjects BI).
• Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) for those focusing on security aspects.
• Database Certifications (e.g., Oracle, Microsoft SQL Server) are a plus if the role includes integration with databases.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.