Ready to build the future with AI?At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Principal consultant, L3 Network engineerWe are seeking a highly experienced Network L3 Engineer (Principal Consultant) to lead the design, implementation, and support of complex enterprise network infrastructures. The candidate will act as a subject matter expert (SME) in networking, providing escalation support for L1/L2 teams, engaging in critical incident handling, driving root cause analysis, and working closely with clients on strategic initiatives.Responsibilities- Lead the design, architecture cisco, and deployment of enterprise network solutions (LAN, WAN, WLAN, SD-WAN, Data Canter, Cloud Networking).
- Provide L3 escalation support for complex incidents and problems.
- Perform root cause analysis (RCA) and drive permanent resolutions.
- Configure, maintain, and troubleshoot routers, switches, firewalls, load balancers, and VPNs.
- Work on network security integration (firewalls, IDS/IPS, NAC).
- Implement and optimize network monitoring and performance tools.
- Collaborate with cross-functional teams on cloud and hybrid network designs (AWS, Azure, GCP).
- Create and maintain network documentation, runbooks, and SOPs.
- Mentor and guide L1/L2 engineers in resolving complex issues.
- Participate in capacity planning, DR planning, and network optimization projects.
- Ensure compliance with ITIL processes (Incident, Problem, Change Management).
- Support 24x7 on-call rotation for critical production environments.
________________________________________Qualifications we seek in you!Minimum Qualifications- Bachelor’s degree in computer science, IT, or related field (or equivalent experience).
- Routing & Switching: BGP, OSPF, EIGRP, MPLS
- Firewalls & Security: Cisco ASA/Firepower, Palo Alto, Check Point, Fortinet
- Load Balancing: F5, Citrix NetScaler
- VPNs: IPSec, SSL, Remote Access
- SD-WAN technologies (Cisco Viptela, Meraki, Aruba, etc.) Strong experience in troubleshooting complex L3 network issues.
- Knowledge of wireless networking, NAC, and WAN optimization.
- Familiarity with cloud networking (AWS VPC, Azure VNets, GCP VPCs).
- Hands-on with monitoring tools (SolarWinds, Wireshark, Splunk, NetFlow, SNMP).
Preferred Qualifications/ Skills- Cisco CCNP / CCIE (Enterprise, Security, Data centre)
- Palo Alto PCNSE or equivalent
- AWS/Azure Network Specialty (nice to have).
Why join Genpact?- Lead AI-first transformation – Build and scale AI solutions that redefine industries
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
- Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
- Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobPrincipal Consultant
Primary LocationIndia-Hyderabad
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingSep 22, 2025, 2:41:36 PM
Unposting DateSep 28, 2025, 1:29:00 PM
Master Skills ListConsulting
Job CategoryFull Time