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JOB SUMMARY:
Serves as a technical subject matter expert (SME) for the Digital Web Engineering Platform and provides strategic technical advisory and hands-on support for the Marriott.com towards organizational and departmental goals. Helps define the Target Architecture for the Platform and advises on the Digital Web Engineering Platform Roadmap and priorities. Serves on the Digital Web Engineering Platform Team and regularly delivers high-impact code. Leads architecture and framework initiatives.
Partners with other Principal Engineers, Engineering Directors, Enterprise Architecture and squad Tech Leads to advise on solutioning for major features and adherence to architecture and security standards – helping to solve the most complex problems while resulting in high-quality output. Performs code reviews and coaches developers. Provides recommendations for improvements around workflow, tools and standards.
Stays abreast of the platform ecosystem to remain an expert authority on Digital Web Engineering Platform capabilities and possibilities. Researches and explores other tools, solutions, frameworks, etc. and how the industry and community at large are using them. Leads proof of concepts and helps to objectively assess technologies against goals and constraints. Educates the Digital Web engineering community, internal and external.
CANDIDATE PROFILE
Education and Experience
Required:
10+ years’ experience in software design and development with expert level expertise in multiple programming languages like JavaScript, TypeScript, NodeJS, Next.js, React.js
Experience using GraphQL and REST
5+ years hands-on experience with application development tools and content management systems like Adobe Experience Manager
Management of multiple Omni-Channel development efforts integrating with multiple back-end systems
Experience in building enterprise scale web applications using micro front-end architecture
Experience with modern web technologies and techniques such as HTML5, CSS3, CSS frameworks, CSS pre-processors, ES6, JavaScript build tools
Experience in developing software using Front-end libraries/frameworks - primarily React
Experience in customizing webpack configurations and writing custom plugins to bundle code as UMD bundle for isomorphic consumption
Strong knowledge in SEO, WCAG compliance, performance optimization techniques
Experience in applying software engineering best practices, setting front-end software and UX implementation standards
Undergraduate degree or equivalent experience/certification
Preferred:
Demonstrated success leading medium- to large-scale initiatives/transformations
Proven knowledge of Agile methodology; preferably SAFe Agile
Experience with mixed and offshore delivery models
Good process management, negotiating, influencing and problem resolution skills
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Knowledge of business environment, service requirements and hospitality culture
Knowledge of / familiarity with the other platform (iOS) as well
Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action
Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.
Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards - including drivers of process costs
Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms
Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment
CORE WORK ACTIVITIES
Managing Application Development Standards, Processes, and Tools
Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
SDLC standard tools and processes for both waterfall and agile development
Estimating standard tools and processes, incorporating flexibility for small and large projects
Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations
Managing Day-To-Day Relationships with Teams
Manages application development projects in partnership with IT teams, business partners and providers
Provides project management of business projects
Oversees effective reporting within application development team
Leads project reviews with team on application development projects
Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
Monitors projects for alignment with defined business case process
Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
Manages, and improves service level reporting for application development
Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
Assists with application development and maintenance of service provider project management standards and tools
Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction
Works with application development service providers
Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
Works with team to progress the service providers services to match client needs
Facilitates team and service provider compliance with the agreement
Validates service levels meet business needs
Facilitates the definition and enforcement of good service provider contracts
Supports the IT organization
Provides input to IT’s business strategy and planning as needed
Supports and follows defined IT Governance decision rights, standards and practices
Emphasizes accuracy and effectiveness of estimating and planning management with team
Provides input to business/discipline and continent IT budgets
Implementing and Managing Continuous Improvement Program
Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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