Principal Enterprise Architect - Observability & Monitoring

Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Top down technology infrastructure architecture roadmap development and design with focus on enabling software defined infrastructure implementation, provisioning and consumption, along with collaboration with infrastructure and application technology leaders and risk partners to refine and instantiate a hybrid cloud strategy reflecting corporate objectives/strategy and risk appetite.
2. Architect cross-cutting enterprise infrastructure solutions that span across multiple CIOs and domains and across the spectrum of technology infrastructure platforms.
3. Provide thought leadership based on hands-on experience in the development and modernization of technology infrastructure standards enabling modern approaches to technology resiliency.
4. Set, adapt, and instantiate strategic direction for technology infrastructure in alignment with the Business Strategy and Technology standards and provide thought leadership in the development of an enterprise strategic IT plan.
5. Maintain a high level of awareness and understanding of existing and emerging infrastructure technologies, as well as industry and bank issues, to effectively match them.
6. End to end accountability to review and approve design solutions that are fit-for-purpose in meeting the business needs of the enterprise while continuing the evolution of the technology landscape.
7. Lead or "jump start" technology infrastructure initiatives deemed critical to and Truist's technology services.
8. Provide thought leadership in new technology innovation, incubation, introduction and implementation critical to Truist's technology and business strategy roadmaps and ongoing success.

9. Define and govern the enterprise strategy for observability signals, including metrics, events, logs, traces, and related telemetry, across a heterogeneous and legacy-heavy tool landscape.

10. Establish clear architectural intent for each signal type—what problems it is meant to solve, where it is authoritative, and how it is consumed across operations, SRE, security, and resilience workflows.

11. Reduce noise, duplication, and cost by defining signal ownership, normalization standards, correlation requirements, and retention strategies across legacy and modern platforms.

12. Ensure observability signals support end-to-end service visibility, including cross-platform, cross-cloud, and cross-domain dependencies.

13. Guide the evolution from tool-centric monitoring to capability-driven observability, aligned to business outcomes and operational risk.

14. Define and own the enterprise Open Telemetry strategy as the standard for instrumentation, collection, and signal portability.

15. Establish Open Telemetry as a foundational architectural layer, decoupling signal generation from backend observability platforms.

16. Provide architectural guidance on where Open Telemetry is required, optional, or constrained, particularly in legacy, vendor-managed, or regulated environments.

17. Define reference architectures and golden paths for Open Telemetry adoption across application, platform, infrastructure, and network layers.

18. Ensure Open Telemetry adoption aligns with enterprise requirements for security, performance, cost control, and operational consistency.

19. Assess and influence the evolution of a large, federated observability tool ecosystem, including legacy monitoring, logging, APM, network, and platform-specific tools.

20. Define architectural principles for:

• Tool coexistence vs. consolidation
• Signal de-duplication and source-of-truth designation
• Integration and interoperability across observability platforms

21. Partner with platform, operations, and architecture teams to modernize observability incrementally, minimizing disruption while improving signal quality and coverage.

22. Ensure legacy tools are aligned to current observability standards or have clear containment and exit strategies.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Computer Science, Information Technology, Business, or related field
2. Twenty (20) years of architecture/design/delivery experience which includes fifteen (15) years of enterprise architecture experience or twenty years' solution architecture experience in technology and security, and ten years of banking/financial business domain
3. Comprehensive experience with various architectural domains including infrastructure and complementary domains such as application, data, and integration
4. Strong analytical and broad architectural skills
5. Strong verbal and written communication skills
6. Strong negotiation/facilitation skills
7. Significant knowledge of current and emerging architecture principles, methodologies and tools
8. Experience as negotiator with vendors for relevant products and services
9. Demonstrated competency in strategic thinking with ability to differentiate feasible from academic solutions
10. Demonstrated thought-leadership skills with the ability to translate high-level business planning information into application needs/solutions
11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
12. Ability to travel, occasionally overnight

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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