PRINCIPAL HUMAN RESOURCES GENERALIST

PRINCIPAL HUMAN RESOURCES GENERALIST
HUMAN RESOURCES DEPARTMENT
CITY OF WORCESTER

The City of Worcester is seeking qualified applicants for the position of Principal Human Resources Generalist for the Hiring Division within the Human Resources Department. The Principal Human Resources (HR) Generalist is responsible for managing a wide range of administrative and operational duties related to the overall function of the Human Resources Department with a primary focus on tasks within the Hiring Division. The Principal HR Generalist will lead complex recruitment and talent-development initiatives while coordinating cross-departmental projects that advance citywide workforce goals. This position will oversee programs such as Boards & Commissions, internships, senior tax abatement program and more.

Bilingual and multilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

• Partner with all Human Resource Divisions and assist with planning and performing the work for term projects or assignments.
• Serve as Staff Liaison for the Citizens Advisory Board, attend a monthly evening meeting, and assist in the selection and onboarding process of Board and Commission members.
• Develop and maintain ongoing actions with the Citizens Advisory Boards strategic plan for recruitment of Board and Commission members.
• Oversee the Internship Program including managing the annual budget, hiring process, as well as, communicating with departments regarding their needs, collecting feedback from interns and more.
• Partner with the Assessing Division and coordinate the Senior Tax Abatement program applications, partner with staff for volunteer placements, and track volunteer hours.
• Maintain communication with City departments regarding City initiatives, provide support and develop project plans, timelines, and deliverables, and monitor progress of projects or programs.
• Provide written reports and updates to various stakeholders, including but not limited to: City Leadership, Chief Human Resources Officer, City Departments community partners, community members, and the public.
• Attract suitable and diverse candidates through databases, online employment forums, social media, open houses, career fairs, etc.
• Collect, compile and track all documents during the hiring process for departments and for the board and commission process.
• Screen applications to identify the most qualified candidates to advance in the hiring process and for the board and commission appointment process.
• Schedule, participate and represent Human Resources in employment and board and commission interviews.
• Assist with Workshops or trainings as needed, and have the ability to develop content for trainings
• Participate in New Employee Orientation on a regular basis.
• Perform other duties as assigned.

SECONDARY ELEMENTS

• Identify and implement efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization to attract and recruit top talent.
• Build and maintain relationships with local schools, colleges and organizations to establish paths for candidates for positions of employment with the City.
• Attend and participate in college job fairs, open houses, and other recruiting events.
• Help evaluate and further enhance the City’s sourcing capabilities and results.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Exceptional attention to detail
• Excellent time management skills with proven ability to meet deadlines & prioritize, strong research and analytical skills
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to interpret policies, procedures, ordinances and regulations Ability to interpret and explain programs and objectives with colleagues and the public
• Ability to handle multiple priorities in a confidential manner
• Ability to work independently with minimal supervision Proactive and independent with the ability to take initiative
• Demonstrated computer proficiency, including in Microsoft Office Suite
• Ability to work with diverse organizations/interests, and to create and maintain effective working relationships with the public, City employees, and Department Heads
• Ability to maintain an organized work environment, and maintain accurate, timely documentation
• Ability to exercise good judgment and make decisions
• Ability to use basic social media platforms
• Ability to establish and maintain cordial effective working relationships with associates and the general public
• Skilled at delivering a wide range of trainings and presentations to diverse audiences
• Ability to work occasional hours/days outside of standard working hours to be present for meetings and events related to boards and commissions and staffing events
• Ability to conduct interviews via video conferencing platforms and in-person
• Ability to understand the City of Worcester’s ordinances and regulations
• Knowledgeable in basic full-cycle recruiting processes, including sourcing, screening, and interviewing
• Regular onsite attendance is required

MINIMUM REQUIREMENTS:

• Bachelor’s degree in public administration, business administration, human resources or a related field, OR;
• • any equivalent combination of education, training and five (5) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the position may be considered in lieu of above requirement
• Three (3) years of experience working in a Human Resources environment
• Two (2) years of experience overseeing programs or projects
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite

PREFERRED QUALIFICATIONS:

• Master’s Degree in public administration, business administration, human resources or a related field
• Five (5) years of experience with program or project coordination
• Five (5) years of experience working in a Human Resources environment
• Three (3) years of experience working for a municipality
• Two (2) years of experience managing all phases of the recruitment process

SALARY RANGE: $69,898 - $91,542 annually, full-time, exempt, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, APRIL 24, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov.