Principal Systems Analyst - Digital Assets

Job Description:

Principal Delivery Analyst – Crypto Trading

We’re looking for motivated individuals with strong business and systems analysis skills to help deliver innovative digital capabilities for our retail crypto clients. As a Principal Analyst, you’ll collaborate closely with the experience lead responsible for building trading capabilities on our mobile and Fidelity.com platforms. Together, you will identify and document requirements, ensuring seamless implementation of new digital solutions.

The Role:

• Collaborate with the experience lead to align with business priorities and identify key focus areas.
• Engage with marketing, user research, and client services teams to understand customer needs.
• Partner with user experience designers to develop creative solutions that improve digital client experiences and drive business results.
• Translate and communicate business and technical needs to technical partners.
• Support technical partners throughout the development lifecycle to ensure alignment with requirements.
• Operate within an agile framework, using agile tools to document requirements.
• Stay current on industry trends and share insights with product teams.
• Facilitate discussions, drive progress, and make informed decisions, demonstrating a deep understanding of capabilities, objectives, requirements, systems, and interdependencies.

Expertise and Skills:

• Bachelor’s degree required.
• 6+ years of experience in business and systems analysis, product and/or program management in an agile environment.
• Experience gathering and identifying requirements for front end client experiences.
• Preferred experience with Figma, Miro and Jira.
• Strong critical thinking and judgment skills.
• Effective relationship-building with key business, IT, legal, risk, and compliance partners.
• Excellent verbal and written communication skills.
• Ability to negotiate and influence at all levels.
• Self-starter with a passion for products, technology, and customer experience.
• Ability to define, refine, and present capability vision to rally support from partners.
• Inspect and evaluate progress, removing impediments as needed.
• Ability to anticipate and prioritize client and partner needs.
• Digital asset experience is a plus.

The Team

The Fidelity Digital Assets℠ Product Delivery drives the delivery and execution of multiple product areas and initiatives to increase business value and customer satisfaction. Product Delivery has a division called the Fidelity Crypto Product Area which is accountable for the ongoing management and integration of key capabilities within the Fidelity Crypto digital product experience.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.