Printing, Packaging & Corporate Gifting

Role overview

The Operations Manager will be responsible for end-to-end coordination of printing, packaging and gifting jobs, from enquiry to dispatch, ensuring accurate costing, smooth production flow, quality control, and on-time delivery to corporate clients. The role requires close coordination with sales, design, production and vendors to optimize cost, timelines and client satisfaction.

Key responsibilities

• Prepare accurate cost estimates for printing and packaging jobs (paper, boards, finishes, binding, inks, plates, labour, wastage, logistics etc.) and for corporate gifting proposals.
• Evaluate client briefs, suggest suitable printing processes (offset/digital/screen), materials, and packaging options, and share competitive quotes within defined timelines.
• Plan and schedule jobs with the production team to ensure optimum machine utilization, minimal rework, and adherence to delivery commitments.
• Coordinate with vendors for specialized printing, packaging and gifting requirements, negotiate rates, and ensure quality and timelines are met.
• Monitor job progress from pre-press to dispatch, resolve operational issues, and maintain high quality standards as per company norms.
• Analyse job-wise costing vs actuals, highlight variances, and suggest cost-control and process-improvement measures.
• Maintain accurate records of estimates, purchase orders, work orders, delivery schedules and client approvals.
• Work closely with the sales/client servicing team to support them with costing, technical feasibility, samples, and alternative options to close deals.
• Ensure compliance with company’s environmental, safety and quality policies in day-to-day operations.

Required skills and qualifications

• Graduate, preferably with experience in printing/packaging/corporate gifting industry.
• 3–5 years of experience in operations / production / costing in a commercial printing or packaging setup, with strong understanding of paper types, printing processes, finishing, and packaging materials.
• Proven ability to do detailed job costing, rate calculations, and margin analysis using Excel or similar tools.
• Strong coordination skills to manage multiple jobs, tight deadlines, and communication between internal teams and external vendors.
• Good negotiation skills, attention to detail, and problem-solving attitude.
• Proficiency in MS Excel, Word and familiarity with ERP/job-tracking software will be an added advantage.

Job Types: Full-time, Permanent

Pay: ₹15,000.56 - ₹30,000.00 per month

Work Location: In person