PRO Coordinator

Position: Mandoob Agent/ PRO-Coordinator

Experience: 3 – 5yrs

Location: Silicon Oasis, Dubai

Preferable: Arabic speaker

Job Responsibility:

• Minimum of 3 to 5 years of experience in facilities management or similar role.
• Experience in an outsourcing organization or service administration company at the same level
• Collect and check of receiving documents sent by dib to the call center agents/ supervisor.
• Review the collected documents to ensure match with assigned appointment by the call center agents and supervisor
• Contact the buyer and seller to reaffirm the appointment initiated by the call center agents and proceed for delivery
• Inspect and check the vehicle details/ car before the delivery to ensure all details and condition is as per requirement /invoice
• Check the required documents i.e., original insurance named to dib and its value, selling letter named to dib, customs papers prepared by the showrooms.
• Highlighting any vehicle defects or mismatch in case any to the supervisor/call center agents immediately for further actions and declining the delivery in a well-mannered.
• Ensure also the buyer checks the vehicle before proceeding to sign the contract
• Complete the delivery process once the inspected vehicles and documents are satisfactory then proceed to complete the delivery process.
• Confirm and clarify to the call center agent and supervisor that the delivery process is completed.
• Handover the complete set of documents to al tanmyah services representative (supervisor or call center agents) for further processing
• Ability to timely completion of assigned work
• Ability to carry out work in accordance with sla/agreement with management

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month

Work Location: In person