Process Expert

Job Summary:

• Process: International Insurance/Insurance Operations (Life, Pensions, Annuities)

• Work Location: Pune (Sahyadri Park)

• 1 +Years of experience in any International Insurance and Good Communication skills

Position Summary:

• Associates will be responsible for handling and undertaking rule-based transactions with a small element of decision making, preset performance criteria and ensure data entry & information processing in accordance with process documents, procedures manuals and /or as per the agreement and compliance requirements.

• Associates may be engaged in email/ mail communication with TCS clients or their end customers.

• Associates must adhere to intra-day / weekly volumes fluctuations and ensuring meeting of turnaround time.

Key Activities:

• Ability to communicate in English (verbal & written)

• Should be able to develop system and process understanding

• Responsible for sharing process updates with ops team.

• Responsible for daily inventory/ transactions clearance

• Should highlight any gaps / change management in current SOP's

• Must be able to learn sub processes within the function

• Must be able to understand principles of insurance, insurance contracting, claims and policy servicing functions