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Process Manager

JOB_REQUIREMENTS

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Grade

Assistant Vice President

Job Role

Process Manager

Job Description

  • Document processes, policies, and procedures to ensure standardization and compliance with card network, regulatory and bank guidelines.
  • Understand new projects requirements in detail and work on process implementation/product solutioning by coordinating with all internal stake holders
  • Develop and implement process improvement strategies and initiatives.
  • Collaborate with cross-functional teams and stakeholders for closure of audit points related to process implementation/product solutioning within the agreed timelines
  • Measure, report, and analyze process performance and recommend corrective actions or enhancements
  • Training to stakeholders on new or updated processes and procedures

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