Process Specialist

Job Description

Position Overview

We are seeking a detail-oriented Process Specialist to join our team. In this role, you will be responsible for accurate data entry, maintaining records, and supporting daily administrative operations.

Work Schedule

Monday – Friday, 10:00 AM – 7:00 PM
(1-hour unpaid lunch break)

Key Responsibilities

• Accurately enter and update data using internal systems
• Prepare, organize, and review documents for data entry
• Maintain logs and records for tracking purposes
• Identify and resolve discrepancies in data
• Communicate effectively with clients, vendors, and team members via phone, email, and in person
• Perform administrative tasks such as printing, scanning, and document review
• Provide support across teams as needed and serve as backup when required
• Maintain professionalism and deliver excellent customer service in all interactions

Qualifications

• Previous experience in data entry, customer service, or a related field preferred
• Strong typing and computer skills
• Excellent attention to detail and organizational abilities
• Ability to manage multiple tasks and meet deadlines
• Strong written and verbal communication skills

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities.

• Physical Demands: Includes sitting, walking, using hands, reaching, and occasional lifting of up to 15 pounds
• Work Environment: Typically a low-noise environment with minimal exposure to external conditions