Procurement Account Manager

Job Summary:

We are seeking a strategic and growth-focused Procurement Account Manager to lead and expand relationships with procurement partners. This role requires discretion, independent judgment, and decision-making authority in managing a portfolio of accounts that directly impact Refreshed Tech's revenue and procurement pipeline.

The individual will serve as a trusted advisor, develop forward-looking account strategies, and ensure the successful execution of procurement initiatives by overseeing internal and external stakeholders.

Essential Duties, Functions and Responsibilities:

Strategic Account Leadership

• Serve as the primary relationship owner for a portfolio of procurement partners (schools, businesses, resellers, etc.), with responsibility for account growth and retention.
• Develop and implement account strategies aligned with business goals to expand buyback programs and revenue opportunities.
• Analyze procurement cycles and inventory forecasts to anticipate needs and design proactive solutions.
• Negotiate within established guidelines to structure pricing, terms, and buyback arrangements that maximize value for both Refreshed Tech and its partners.

Operational Oversight & Coordination

• Oversee execution of procurement projects by coordinating logistics, operations, and finance support teams.
• Exercise discretion in resolving escalated issues, balancing partner needs with company policy and profitability.
• Ensure compliance with contractual terms, pricing structures, and procurement standards.
• Maintain accurate pipeline activity in CRM and other tools, ensuring leadership has visibility into account performance.

Market Insight & Business Development

• Provide actionable insights and recommendations to senior leadership regarding market conditions, pricing trends, and procurement opportunities.
• Partner cross-functionally with procurement, product, and operations teams to enhance processes and drive strategic improvements.
• Prepare and deliver quarterly business reviews for executive-level stakeholders at key accounts.

Competencies/Skills/Abilities:

• Proven ability to exercise independent judgment in managing accounts, structuring business opportunities, and resolving complex issues.
• Strong communication and negotiation skills, with experience influencing executive stakeholders.
• Highly organized, analytical, and proactive in solving business challenges in a fast-paced environment.
• Passion for sustainability, technology, or circular economy initiatives is a plus.

Required Education and Experience:

• 3–5 years of experience in account management, procurement, customer success, or business development, preferably in the tech or electronics industry.
• Experience working with CRMs (e.g., HubSpot, Salesforce) and operational tools.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunity to make a measurable impact in a high-growth, mission-driven company.
• Supportive and entrepreneurial team environment.
• Comprehensive benefits package.

Work Environment:

Work is typically performed indoors in an environmentally controlled office environment. There is little to no exposure to extreme environmental conditions and/or job hazards.

Physical Work Conditions:

This position has the following body position requirements –

Refreshed Tech is an equal opportunity employer.