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Procurement Analyst - MBA (supply chain and operations)
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About Us
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
We at Zycus are looking to hire MBA graduates specializing in supply chain and operations to work as Trainee Procurement Analysts. The trainee will work as part of Customer Success & Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.
Roles and Responsibility:
- Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of maintenance of an already implemented customer including business process mapping
- Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & customer side to achieve customer satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc
- Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.
Job Requirement
- MBA in Supply Chain and Operations
- 0-3 years of relevant experience
- Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.
- Excellent written and oral communication skills is a must.
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Collaboration with various internal and external stakeholders.
- Ability to learn, execute and excel. Multitask and work with priorities.
- This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.
- Working hours : As per the geography and region assigned.
What We Offer
- Opportunity to work with global Fortune 500 clients in a high-impact, premium support capacity.
- A collaborative and innovative work culture where customer satisfaction is at the heart of what we do.
- Professional growth opportunities with exposure to cutting-edge SaaS procurement technology.
- Competitive compensation and benefits.
About Zycus:
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.
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