Procurement Manager

Job Purpose:

To lead strategic sourcing opportunities for the operational category and develop category plans and negotiate highly complex contracts on behalf of multiple stakeholders. The role aims to establish sustainable and long-term supplier partnerships, ensuring smooth and cost-effective procurement aligned with the overall procurement strategy.

Duties and Responsibilities

General Accountability

Policies, Processes & Procedures:

• Recommend improvements to the Strategic Agreements department’s policies and oversee the implementation of related procedures and controls.
• Ensure compliance with all procedural requirements while delivering high-quality and cost-effective outcomes.
• Identify opportunities for continuous improvement in systems, processes, and practices—focusing on business process optimization, cost reduction, and productivity enhancement.

Operational Planning:

• Participate in the design and implementation of the Strategic Agreements department’s strategy and roadmap to align with the overall procurement strategy.
• Contribute to departmental plans, goals, and objectives that support the Procurement Sector’s strategic priorities.
• Collaborate with relevant stakeholders to identify required projects that meet future business demands.
• Support in achieving departmental KPIs and strategic objectives.
• Assist in preparing regular reports on departmental performance and outputs for relevant stakeholders.
• Participate in the budgeting cycle and provide input to the budgeting process.

People Management:

• Support in identifying, assessing, and recruiting key talent for the Strategic Agreements department.
• Manage and guide subordinates to perform their functional responsibilities in line with policies and procedures.
• Mentor and develop team members as part of their ongoing professional development.
• Set performance objectives, evaluate progress, and provide regular feedback.
• Foster a high-performance and collaborative working environment.

Functional Accountabilities

1. Collaborate with stakeholders to develop strategic category plans for the operational category in line with sourcing strategies and short-/long-term roadmaps.
2. Oversee full category management including strategic sourcing, supplier relationship management, and contract and risk management.
3. Serve as the Procurement Lead for operational category stakeholders, advising on sourcing processes and identifying cost-saving and efficiency opportunities.
4. Maintain up-to-date knowledge of category trends, supplier capabilities, and technological advancements.
5. Facilitate the development of requirements, supplier evaluation, and selection processes.
6. Develop negotiation plans based on stakeholder needs, contracting principles, regulations, and industry standards.
7. Organize and analyze spend, cost, and performance data to build strong business cases for supplier selection.
8. Ensure compliance across all stages of the contracting process, including completion of third-party risk management checks before contract signing.
9. Build and maintain strong relationships with key operational suppliers.
10. Negotiate contract terms to achieve value for money, ensure quality standards, and meet delivery timelines.
11. Conduct business reviews with stakeholders to assess supplier performance, identify opportunities, and address challenges.
12. Participate in cross-functional meetings to finalize terms and conditions for new suppliers.
13. Advise stakeholders on preferred suppliers and contribute to supplier base consolidation strategies.
14. Manage the operational category’s vendor portfolio in coordination with the Procurement Excellence and Vendor Management teams.
15. Address supplier-related issues to ensure consistent service delivery (e.g., pricing, capacity, or delivery concerns).
16. Drive cost-saving initiatives, demand bundling, and achievement of category-specific objectives.
17. Provide expertise on category products, markets, and vendors in collaboration with Vendor Management.
18. Share market and supplier insights with the Procurement Sector and other business functions.
19. Monitor supplier markets in coordination with Vendor Management.
20. Assess supply risks in the operational category, develop mitigation plans, and report to the Category Management Manager.

Stakeholder Relationships

Internal Stakeholders:

• Supply Chain & Local Content Department
• Research & Planning Department
• Procurement & Supply Chain Excellence Department
• Partnerships Management & Service Provider Relationships Department
• Procurement & Supply Chain PMO
• Other NHC Sectors

External Stakeholders:

• NHC Vendors (External Suppliers)

Job Requirements

Education:

• Bachelor’s degree in Supply Chain Management, Procurement, or a related field.

Professional Experience:

• Minimum of 7+ years of experience in procurement.
• At least 2 years of experience managing operational category items.