Procurement Officer

Job Purpose

• Supports the Assistant Procurement Manager in delivering cost-effective and efficient procurement solutions across assigned projects and categories.
• This position works closely with the end users to ensure that all products and services are ready and available in a timely manner for onsite delivery.
• Collaborating with Khidmah’s third‐party Service Providers to support the development of relevant and comprehensive category strategies.
• Developing strong relationships with the supply base to ensure optimized value and risk mitigation.
• Driving sustainable value from key supplier relationships

Roles, Responsibilities, Duties

• Receive and review internal requisitions for quotations from business units, ensuring requirements are clearly defined.
• Prepare and issue RFIs/RFQs to selected and approved vendors in line with procurement guidelines.
• Obtain, analyze, and evaluate vendor proposals in collaboration with business units, under the supervision of the Assistant Procurement Manager or Procurement Manager.
• Manage the end-to-end tender process when required, including preparation, vendor selection, tender issuance, clarification, negotiation, and award.
• Conduct negotiations with vendors to secure optimal value for money, favorable terms, and long-term benefits for the organization.
• Provide internal recommendations to business units for purchase approvals and procurement decisions.
• Draft, review, and prepare agreements in coordination with the Legal Department, ensuring compliance with regulatory and organizational standards.
• Create and issue purchase orders to selected vendors in accordance with company procedures.
• Develop and maintain technical knowledge of assigned commodities/categories to support informed sourcing decisions.
• Build strong relationships with business units to understand and address sourcing needs proactively.
• Maintain up-to-date knowledge of market trends, vendor capabilities, and product/service developments.
• Ensure that all procurement activities strictly comply with internal policies, processes, and audit requirements.
• Deliver procurement outputs within agreed departmental Service Level Agreements (SLAs).
• Demonstrate flexibility in managing multiple procurement projects simultaneously, across varying categories and complexity.
• Administer service contracts, including preparation, renewal, revision, termination, and compliance monitoring.
• Manage procurement systems by creating negotiations in Oracle, generating contracts in SAP, and maintaining accurate filing of records and supporting documents.
• Coordinate with project sites to monitor vendor/contractor service quality and take corrective actions where necessary to maintain agreed standards.
• Conduct annual service provider evaluations in collaboration with site teams to ensure consistent performance.
• Oversee the end-to-end procurement process for requests received from multiple departments, including Operations, Project Management, Finance, Human Capital, Logistics, Marketing, IT, ERP, HSQE, Health Club, and Business Development.
• Prepare and maintain periodic contract summaries, ensuring contract execution in alignment with company policies, and notify concerned departments at least 60 days before contract expiry.

Education & Qualification:

• Bachelor’s degree in Procurement is preferred

Professional certifications in CPSM, CPIM or relevant is a plus.

Experience and Skills:

Experience:

• 3 – 5 years’ experience in supply chain or procurement
• 2-3 years’ experience in facilities management procurement
• SAP ERP and Oracle Fusion system experience is a Plus

Skills and Competencies:

Communication & Stakeholder Management:

• Politically astute with the ability to communicate effectively and diplomatically with stakeholders at all levels.
• Proven capability to convey ideas clearly, both orally and in writing, in English; proficiency in Arabic is an advantage.

Analytical & Problem-Solving Skills:

• Strong analytical and critical thinking abilities with the capacity to conduct rapid, accurate assessments of issues.
• Proactively identifies and resolves problems using sound judgment and initiative.
• Numeracy & Attention to Detail.
• Excellent numeracy skills with a high level of accuracy, attention to detail, and precision in handling procurement data and financial information.

Numeracy & Attention to Detail:

• Excellent numeracy skills with a high level of accuracy, attention to detail, and precision in handling procurement data and financial information.

Time & Pressure Management:

• Demonstrated ability to manage multiple priorities, work effectively under pressure, and consistently meet deadlines.

Procurement Expertise:

• Well-versed in managing end-to-end procurement processes, tendering, negotiations, and supplier management across diverse categories.

Organizational Skills:

• Strong ability to organize, prioritize, and manage workload efficiently in a dynamic and fast-paced environment.

Systems & Technology Proficiency:

• Experienced in SAP and other ERP systems, with the ability to leverage digital tools to streamline procurement operations.