Procurement Program Manager (Durham, NC)

The Procurement Program Manager is a newly established role on the Global Procurement Services (GPS) leadership team and will be responsible for developing, maintaining, and governing all supplier-related policies, standard operating procedures, and work instructions. This role is responsible to streamline processes and drive efficiency between business requesters, suppliers, risk assessment subject matter experts and procurement team members. The Procurement Program Manager will improve engagement by establishing alignment with all business functions and coordinating change management, communications, and training initiatives to drive stakeholder compliance with procurement processes and systems. Additionally, the Procurement Program Manager will establish and oversee enterprise-wide performance metrics on supplier related activities and will lead the GPS team through continuous improvement in our sustainable procurement and supplier diversity programs.

Summary of Responsibilities:

• Policy & Standard Operating Procedures Governance
  • Own and maintain all Procurement owned supplier-related policies, SOPs, work instructions, guides and forms ensuring clarity and accuracy.
  • Interface with cross-functional teams to align function-specific SOPs and work instructions with procurement standards.
  • Update and remediate outdated and/or vague references within existing documentation.
• Training, Change Management & Communication
  • Collaborate with Global Learning and Change Management and Corporate Communications teams to develop and execute change management strategies.
  • Design and deliver training programs for business functions on procurement systems and SOP engagement.
  • Drive consistent messaging and adoption of procurement processes across the organization.
• Performance Metrics & Reporting
  • Assist in developing and managing ongoing performance metrics for procurement and supplier-related activities.
  • Monitor compliance and effectiveness of procurement processes, providing actionable insights for improvement.
• Sustainable Procurement & Supplier Diversity
  • Develop, lead, and manage sustainable procurement initiatives and supplier diversity programs.
  • Ensure alignment with GPS-acquired activities and corporate sustainability goals.
• All other duties as assigned.

Qualifications (Minimum Required):

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field.
• Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
• Strong knowledge of QMS, SOP development, and policy governance.
• Proven experience in change management, communications, and training delivery.
• Excellent analytical skills with experience in performance metrics and reporting.
• Familiarity with sustainable procurement and supplier diversity best practices.
• Ability to work effectively with cross-functional teams and build strong relationships across departments.
• Clear, concise, and persuasive communicator—both written and verbal—able to tailor messages for different audiences.
• Builds trust and credibility with internal teams, suppliers, and external partners.

Experience (Minimum Required):

• Minimum 3 years of experience in program management.

Preferred Qualifications Include:

• 5+ years of experience in procurement, supplier management, or program management preferred.
• Master’s degree preferred.
• PMP certification preferred.

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