Product Analyst

At More Retail Private Limited , we’re redefining how India shops for groceries — blending strong offline retail presence with fast-growing digital commerce. With a customer-first mindset and a data-driven culture, we are building smarter, more seamless shopping experiences every day.

We’re looking for a Product Analyst who is passionate about solving real customer problems through insights, experimentation, and measurable impact.

About the Role

We are looking for a Product Analyst who will handle user/product issues using a data-driven approach. This role works closely with Business, Product, and Engineering teams and is not a ticket-closing support role.

Responsibilities

• Investigate production/user issues using SQL and system data
• Identify root causes (bug, data issue, or process gap)
• Work with engineers to reproduce and resolve problems
• Write Python scripts for data fixes and automation
• Analyse logs/APIs and trace user journeys across systems
• Identify recurring issues and recommend product improvements
• Perform ad-hoc analysis for business/product problem statements
• Create basic documentation and runbooks

Requirements

• 2–5 years in Product Analyst/ Application Support / Product Support
• Strong SQL (joins, aggregations, window functions)
• Working knowledge of Python (scripting/pandas)
• Analytical mindset and debugging ability
• Familiarity with APIs, JIRA/Postman, and basic Linux
• Retail/e-commerce/supply chain exposure is a plus

You'll Thrive Here If You:

• Believe internal efficiency is a competitive advantage
• Think every operational bottleneck is a product opportunity waiting to be discovered
• Love translating between "business speak" and "tech speak"
• Get excited about both helping teams solve immediate problems AND preventing future ones
• Prefer making decisions based on data while staying grounded in business reality
• Find satisfaction in seeing internal teams work faster because of your insights
• Think "this could be automated" when you see manual processes
• Measure success by both adoption rates AND business impact