Product Manager

Job Title: Product Manager – Retail

Job Summary

The Product Manager – Retail is responsible for defining, developing, and managing retail products or solutions that meet customer needs and business goals. This role works cross-functionally with merchandising, marketing, supply chain, technology, and operations teams to deliver profitable and customer-centric retail products.

Key Responsibilities

• Define product vision, strategy, and roadmap aligned with retail business objectives
• Conduct market research, customer analysis, and competitor benchmarking
• Identify customer pain points and translate them into product requirements
• Collaborate with merchandising, pricing, supply chain, and store operations teams
• Work closely with design, engineering, and data teams to deliver product features
• Manage product lifecycle from ideation to launch and continuous improvement
• Prioritize product backlog based on business value, customer impact, and effort
• Track product performance using KPIs such as sales, margin, conversion, and retention
• Gather feedback from stores, customers, and stakeholders to improve products
• Ensure compliance with retail regulations, quality standards, and timelines

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, Technology, or related field
• 3–7 years of experience as a Product Manager, preferably in retail or e-commerce
• Strong understanding of retail operations, merchandising, and customer journeys
• Experience with product management tools (JIRA, Confluence, Aha, etc.)
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work in a fast-paced, data-driven environment

Preferred Qualifications

• MBA or advanced degree
• Experience with omnichannel retail (online + offline)
• Knowledge of POS systems, inventory management, or loyalty programs
• Agile/Scrum product management experience

Key Competencies

• Customer-focused mindset
• Strategic thinking
• Data-driven decision making
• Cross-functional collaboration
• Ownership and accountability