Responsibilities:
- Lead the commercialization of private sovereign cloud and multi-cloud (AWS, Azure) solutions from concept to launch and throughout their lifecycle.
- Analyze the competitive landscape and market trends to define product positioning, differentiation, and value propositions.
- Collaborate with sales, marketing, engineering, operations, and partners to align product features and managed services packages with customer needs.
- Define and manage product roadmaps, translating market and customer insights into actionable product development plans.
Managed Services & Solution Development:
- Design and develop managed services offerings layered on cloud platforms (e.g., backup, DR, monitoring, security, DevOps toolchains).
- Define and package professional services offerings to support cloud adoption, migration, optimization, and managed operations.
- Work closely with technical teams to establish SLAs, support models, onboarding processes, and operational KPIs for managed services.
Commercial Model & Pricing:
- Develop and implement pricing strategies for cloud infrastructure, managed services, and professional services to drive profitability and competitiveness.
- Create pricing models that balance consumption-based, subscription-based, and project-based billing aligned with customer segments.
- Collaborate with finance and sales teams to define revenue targets, pricing guardrails, and incentive structures.
Go-To-Market & Sales Enablement:
- Co-develop go-to-market strategies, sales collateral, playbooks, and campaign plans to launch and grow cloud offerings.
- Conduct sales enablement sessions to equip sales teams with knowledge, tools, and positioning to sell cloud and managed services.
- Act as a subject matter expert supporting customer engagements, RFPs, and presales opportunities.
Lifecycle Management & Continuous Improvement:
- Monitor product and service performance (revenue, adoption, churn, profitability) and recommend adjustments to improve outcomes.
- Drive continuous improvement through customer feedback, competitor analysis, and market trends.
- Lead cross-functional coordination to ensure successful onboarding, delivery, and post-launch support for customers.
- Bachelor s degree in Business, Engineering, Computer Science, or related field (Master s preferred).
- Certifications in AWS, Azure, ITIL, or cloud product management are a plus.
- 5+ years of product management experience in cloud services, managed services, or professional services.
- Proven track record of launching and managing cloud-based products or services across public or private cloud environments in MENA or GCC markets.
- Strong understanding of AWS, Azure, and private cloud platforms, and ability to translate technical solutions into commercial offerings. Familiarity with sovereign cloud, compliance, and data residency regulations in the region.
- Experience working with managed services delivery teams and operational support structures.
- Knowledge of cloud sales cycles, RFPs, commercial processes, and value-based selling.
- Excellent communication skills to work across technical and business stakeholders.