Product Manager II

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Job Description

The Role

As a Product Manager II on the Chegg Skills team, you will help build best-in-class skills products, courses, and features that empower learners worldwide to acquire job-ready skills, advance their careers, and achieve their professional goals. You will collaborate cross-functionally with other Product Managers, UX and Instructional Designers, Engineers, Product Marketers, Data Scientists, Career Success teams, Content Creators, and Data Analysts to deliver impactful, outcome-focused, and delightfully engaging end-to-end experiences across Chegg Skills’ web, mobile, and learning platforms.

The ideal candidate is a proven customer- and data-obsessed Product Manager with experience taking skills-based or education-to-employment products/features from zero to launch, or optimizing existing learning and career pathways for growth and retention.

You should be a curious seeker of insights, have deep empathy for adult learners and job-seekers, possess a strong passion for the product management craft, thrive in a growth-oriented environment, and be excited to work with fast-paced, mission-driven teams focused on transforming lives through skills education.

Role & Responsibilities

Collaborate with cross-functional members of the Product Team to define, scope,

deliver, launch, optimize, and report on key features and functionality needed to meet long-term Product Vision, near-term Product Strategy, Annual Programs, and OKRs.

Flexible in daily working hours to provide overlap with working hours of US-based teams.

Define detailed use cases, product requirements, user flows, and technical

specifications needed to support Chegg’s quality standards for product development.

Deliver and report on the performance of product experiences launched, developing

hypotheses and recommendations on next steps.

Take a data-driven approach to making decisions and gaining user insight, leveraging rigorous A/B testing, qualitative/ quantitative research, customer feedback, data analysis tools, and your heuristics through the product.

Deliver committed roadmap initiatives in-scope, on time, and with great quality, helping Product Teams to rationalize trade-offs and priorities.

Keep a pulse and awareness around industry trends, business and financial performance/levers, and market competitors.

Communicate status, outcomes, and ideas with members of the Product & Project Teams, and stakeholders proactively and frequently, using a variety of methods and styles.

Report on common sources of technical issues or questions and make recommendations to the product dev team

Required Qualification & Skills

Bachelor’s degree plus 5 years of related product management experience

Self-motivated and willing to learn and develop skills/knowledge

Independent, organized & proactive.

Highly responsive, flexible, and adapts well to change.

Able to proactively communicate ideas effectively within a professional environment with team members, stakeholders, and leaders.

Proficient at principles and best practices of user-led design thinking and agile product development. Has extensive experience applying the majority of these principles in end-to-end or stages of the product development lifecycle for either a consumer-facing web or native application.

Experience in developing product strategies with Product Leaders' guidance, transforming a strategy into a prioritized roadmap and feature backlog, and working directly with one or several engineering squads.

Proficient in a variety of product analyses, inclusive of A/B testing, quant/qual research, customer interviews/feedback, and use of data analysis tools (e.g. Amplitude, Content Square).

Demonstrated on-time and in-scope delivery of large or complex product features/functionality or strategic programs, generating value to the end-user and business.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called

State of the Student

shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

About Us

What is Chegg?

An ‘always on’ digital learning platform.

Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more.

Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

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