Product Marketing Manager

This position is Remote and can be located anywhere in the United States!

At Service Express, we believe in combining innovation with genuine connection. We're a high-performing team that values curiosity, collaboration, and continuous learning, and we're looking for a Product Marketing Manager who's ready to elevate how our Third-Party Maintenance (TPM) portfolio shows up in the market. If you love blending storytelling with strategy, enjoy diving into data to uncover insights, and find energy in collaborating across teams to create real impact, this is the role for you!

This is an opportunity to own the go-to-market strategy for our data center maintenance TPM solutions - helping us better understand our customers, refine our message, and enabling our sales teams to reach the right audiences. You'll be the connector between product, sales, and marketing, shaping how our TPM offerings are positioned and adopted across North America and global markets.

What You'll do:

• Define and evolve TPM positioning and messaging to ensure clarity and differentiation across all touchpoints.
• Partner with Product, Infrastructure Solutions, and Sales teams to launch new TPM products and capabilities.
• Create compelling sales enablement tools such as presentations, battlecards, and talking points that strengthen confidence and consistency in the field.
• Support integrated and customer campaigns that generate awareness, pipeline, and expansion opportunities.
• Conduct customer interviews and surveys to bring the voice of the customer into every decision.
• Collaborate with Campaign Managers to optimize in-flight and upcoming campaigns with refreshed messaging.
• Lead TPM-related go-to-market readiness, ensuring alignment and on-time delivery across stakeholders.
• Analyze performance metrics to assess impact, guide improvements, and share insights that inform future strategies.

What We're Looking for:

• Experience leading initiatives or projects from concept to completion.
• Strong background in product marketing, go-to-market strategy, or B2B marketing.
• Proven ability to craft clear, customer-centered messaging and positioning.
• Experience creating or supporting sales enablement content.
• Skilled at providing web strategy and optimization at high level.
• Familiarity with tools such as Salesforce, Monday.com, Adobe, and Google Analytics.
• Data-driven mindset with comfort analyzing and interpreting performance metrics.
• Excellent communication and relationship-building skills across teams and levels.
• Experience working with Product teams in an Agile environment preferred but not required

What We Offer:

• Opportunities for personal growth and career advancement
• Paid volunteer hours and a day off for your birthday
• Comprehensive health insurance options starting on your first day
• 50% reimbursement for your health club membership
• 401(k) company match to help you plan for the future
• $100k-$115k depending on experience

#LI-REMOTE