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  • Serves as primary point of contact between business stakeholders and engineering/development and production support teams.
  • Document requirements / report and tracks issues related to pricing and promotions.
  • Supports the process of translating business needs into formal technical requirement deliverables to cross functional teams. (IT, SIEBEL, FE Development, Etc)
  • Review Intake and Engage teams to perform Impact analysis
  • Document implementation approach of Promotions/offers launch, define customer experience for strategic initiatives
  • Able to map technical flows and functional diagrams aligning to business and system requirements
  • Work closely with cross functional teams to determine LOE and Refine stories
  • Attend Daily Scrum and Perform Post deployment verification and Sign off Deliverables
  • Proficient with the Project and Portfolio Management Tools (TFS, JIRA, Visio, MS Project, Clarity, etc.)
  • Consult with product teams and business owners to resolve issues regarding operations, implementations, and design approaches.
  • Must have strong technical background to understand integrations and debug applications and provide technical documentation to dev teams
  • Minimum of 7+ years of work experience in a technology-based role, like a technical product owner, Business system analysts is must
  • Must have experience in developing consumer applications in Telco or ecommerce sectors
  • Bachelor’s degree in information technology or computer science is preferred
  • This is a Hybrid role and requires 3 days on-site presence.

Thanks and Regards

Nick Awasth

Work Location: In person

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