Product Owner

Hybrid Working The purpose of the Product Owner is the overall ownership for a single product which contains 1-2 features, journeys or technology components. They are typically a Team Lead (containing 1-2 Feature or Component Teams), reporting into the Lab Lead. This role is responsible to oversee the release of incremental value within a single product feature or technology component, with the primary aim of delivering value to customers and stakeholders by ensuring the team focuses on the right priorities

Role responsibilities:

• Supports development of Team OKRs and provides product performance and benefits realisation data
• Defines user-stories at Team level to meet customer needs
• Works with Customer Journey Manager to analyse user stories for customer journey improvements
• Provides input into overall Product vision and Product roadmap
• Prioritises, refines and manages Team Product backlog
• Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO’s are accountable but activities to be delivered by the whole ‘team’.
• Investigates incidents and develops contingency plans
• Implements development frameworks for their area, coach and mentor others in the organisation
• Works with Integrators when change is particularly large

Additional responsibilities for Technical Team Product Owners:

• Owns and manages the product backlog for a Group-wide technology asset Develops technical design for the product
• Manages all product risk
• Defines the segmentation and supplier strategy
• Environment Planning and other technical activities