Product Owner, Intelligent Video

At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!
Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

As a member of the Technology and Product Management Team, you will join a tightly knit and high performing group of industry veterans shepherding complex and highly integrated products to market.

As a Product Owner, Intelligent Video at Crestron, you will drive the development of industry leading collaboration and conferencing solutions including speaker tracking and multi-camera experiences with a specific focus on the platforms and software tools that bring these products together. You will lead the evolution of products and solutions from ideation through launch in a dynamic, creative, and fast-paced environment. Your responsibilities will include product and feature planning, writing and implementing product requirements, championing the product through the development cycle, collaborating with sales and marketing teams during new product and feature rollouts, and engaging with technical support teams throughout the product lifecycle.

As our Intelligent Video portfolio grows, we are looking for a Product Owner who will collaborate closely with colleagues on the Product Management and Engineering teams to drive product innovation and lead the evolution of end user and installer experiences. You will be expected to become an expert on multi-camera experiences, and how Crestron solutions integrate Artificial Intelligence, Machine Learning, and Computer Vision.

Responsibilities:

• Define and groom the feature backlog to ensure development is in alignment with strategic goals of the company and work is prioritized in a way that brings the most value to our customers.
• Write detailed user stories and requirements for new features and new products.
• Lead agile teams, including engineering teams and partners, through the development process to realize the product roadmap.
• Work with the quality engineering team to define acceptance criteria and refine test plans.
• Coordinate resolution of technical issues escalated to engineering and monitor customer support trends to maintain a high-quality product, leading and coordinating debugging and triage efforts.
• Collaborate closely with peers to ensure cohesion across products, brainstorm new approaches, and refine ideas and plans.
• Work with departments including marketing, sales, training, and support to ensure product success. Serve as a product and subject matter expert across the organization.
• Keep abreast of the competitive landscape and technology trends, with an eye for opportunities to leverage emerging technologies. Use industry knowledge in conjunction with competitive research to help the product management team craft and refine the product roadmap. Identify opportunities for Crestron to add value and differentiate in the market.
• Present software, hardware, and integrated solutions virtually or in-person (as required). Participate in industry tradeshows and other key market events.
• Lead and collaborate with other teams to ensure development / testing labs and demo spaces are up to date, organized, and configured properly.

Qualifications:

• Bachelor's Degree in Computer Science or Engineering
• Ability to travel up to 20%
• 3-5 years in a technical role (product engineering, product management, technical sales, support, etc.) in the AV / UC or relevant technology field.
• 3+ years working with integrated hardware and software solutions
• Product management, or working in Scrum, or other Agile methodologies preferred
• Self-starter with proven ability to learn new technologies and an ability to quickly put that into practice in support of highly visible real-world projects. Be able to research, and become an expert, on new technologies relevant to the product line.
• Proficiency with, and knowledge of, unified communications platforms from providers such as Microsoft Teams, Zoom, Google Meet, and Cisco WebEx, including both software and hardware UC solutions.
• Proficiency with, and knowledge of, networking technologies, streaming video protocols (H.264, AV1, NDI, etc), video processing, switching tools (Wirecast, OBS, etc) and distributed video technologies.
• Proficiency with, and knowledge of, machine learning and computer vision technologies, AI models and integration into live video pipelines.
• Proficiency with, and knowledge of, PTZ and ePTZ camera technologies
• Great organizational skills, and the ability to multitask effectively. Excellent written and verbal communications skills and the ability to lead team meetings, set expectations, and hold people accountable for delivering the expected product.
• Team player with visible company spirit. Demonstrable ability to quickly gain the trust of key stakeholders, end-users, and co-workers alike.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.

EOE/M/F/D/V

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