Product Senior Manager, Digital Technology

POSITION OVERVIEW

The Digital Technology team at Fontainebleau Las Vegas is seeking a Sr Product Manager for MarTech. This person will serve as the Digital Technology point of contact for our marketing teams, aligning tech services with the strategic goals of the organization. This role involves developing and implementing a comprehensive digital strategy and vision, leading development teams, managing projects, and fostering a culture of collaboration and high performance. The ideal candidate will bring deep expertise in marketing technology (MarTech), including Customer Data Platform (CDP), digital campaign orchestration, and product management creating web, mobile, and other digital experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Serve as the primary Digital Tech liaison for marketing business partners, aligning tech services with their strategic objectives
• Develop and implement a comprehensive digital strategy and vision for one or more business portfolios at Fontainebleau Las Vegas
• Lead tech teams in the execution of projects and the management of services, promoting a collaborative and high-performance culture
• Identify and leverage opportunities for digital transformation and innovation within business processes
• Oversee tech projects from inception to completion, ensuring timely delivery within scope and budget
• Coordinate with project teams, stakeholders, and vendors to ensure successful project outcomes
• Partner with service management process owners to provide service excellence, including incident, problem, and change management
• Establish and maintain strong relationships with business stakeholders, managing expectations and providing regular updates
• Collaborate with marketing and loyalty teams to define and implement MarTech solutions that enhance customer engagement and personalization
• Drive the integration and optimization of Customer Data Platform (CDP) to unify customer profiles and enable targeted marketing efforts
• Support the execution and measurement of digital marketing campaigns across channels including email, SMS, push notifications, and paid media
• Lead product management efforts for web, mobile web, and mobile app platforms, including user experience design, feature prioritization, and roadmap development
• Translate business needs into detailed product requirements and collaborate with design and development teams to deliver high-quality digital experiences

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor’s Degree in STEM or Business, Master’s Degree preferred.
• Minimum (eight) 8 years working as a Product Manager delivering software products and solutions.
• Strategic Thinking: Ability to develop and align tech strategies with business objectives.
• Strong technical skills required, along with understanding of SDLC.
• Proven leadership abilities to guide teams to successful outcomes.
• Ability to identify and implement innovative technology solutions and adapt to changing strategies and trends.
• Strong project management skills, with an emphasis on Agile methodologies.
• Experience in the hospitality or luxury resort industry preferred.
• Exceptional communication and interpersonal skills to build effective relationships with stakeholders at all levels.
• Strong analytical and problem-solving skills.
• Demonstrated experience with MarTech platforms including CDP, campaign management tools, and analytics platforms.
• Familiarity with customer segmentation, journey mapping, and personalization strategies.
• Product management experience for digital platforms including responsive web, mobile web, and native mobile apps.
• Ability to define and manage product roadmaps, write user stories, and lead cross-functional teams through the product lifecycle.
• Essential tools: Figma, Miro, Mural, Confluence, Jira

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.